William Aicklen
Houston
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Assistant
Rainbow Lodge
Houston, TX
01.2023 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Retail Sales Key Holder
Guitar Center
Houston, TX
08.2021 - 12.2022
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Overcame objections and closed sales while following company policies and legal requirements.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
Catering Server
Armandos
Houston, TX
03.2018 - 03.2020
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced guest experience by providing exceptional service during catered events.
Education
High School Diploma -
Lamar High School
Houston, TX06.2021
Bachelor of Science - Mechanical Engineering
University of Houston Downtown
Houston, TX06-2028
Skills
- Positive relationships
- Positive and friendly attitude
- Conflict resolution
- Attention to detail
- Teamwork and collaboration
- Hospitality service expertise
Certification
- TABC License - 2024-2026, September
- Serve safe certification - 2024-2026, September
Timeline
Server Assistant
Rainbow Lodge
01.2023 - Current
Retail Sales Key Holder
Guitar Center
08.2021 - 12.2022
Catering Server
Armandos
03.2018 - 03.2020
High School Diploma -
Lamar High School
Bachelor of Science - Mechanical Engineering
University of Houston Downtown
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