Kennedy E Stevenson
Dallas,TX
Summary
Dedicated and compassionate professional with extensive experience in customer service and child care, adept at creating positive environments that foster engagement and satisfaction. Skilled in effective communication, I excel at building rapport with clients, parents, and children, ensuring their needs are understood and met with empathy and efficiency. My strong multitasking abilities allow me to handle various responsibilities simultaneously, from managing daily schedules to addressing immediate concerns, all while maintaining a focus on quality service and care. Committed to providing exceptional support and fostering nurturing relationships, I bring a proactive and adaptable approach to every role. Seeking to leverage my skills in a dynamic setting that values service excellence and personal development.
Overview
4
4
years of professional experience
Work History
Server/Host
Olive Garden Restaurant
Plano, TX
09.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Order management
- Food and Beverage Delivery
- Table Maintenance
- Billing and Payments
- Collaboration
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Certified Trainer/Shift Supervisor
Buffalo Wild Wings
Yukon, OK
08.2022 - 08.2023
- Provided one-on-one coaching sessions to help individuals improve their skills.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
- Monitored progress of learners by administering quizzes or tests during courses or after completion.
- Ensured all duties were completed by the end of shifts.
- Trained and proficient at three different positions.
Summer Camp Counselor
YMCA Daycare
Davis, Oklahoma
05.2022 - 08.2022
- Provided guidance and support to campers in a safe, encouraging environment.
- Assisted with the planning and execution of daily activities for campers.
- Supervised groups of children during recreational activities.
- Ensured that all rules were followed at the camp grounds.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Assisted with meal preparation and served meals in an organized manner.
- Monitored swimming areas to ensure that safety protocols were being followed by all swimmers.
- Resolved conflicts between campers using effective communication strategies.
Head Hostess
Interurban Yukon
Yukon, OK
02.2021 - 06.2021
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Maintained accurate records of reservations and wait times.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
Education
High School Diploma -
Mustang High School
Mustang, OK05-2023
Some College (No Degree) - Forensic Psychology
University of Central Oklahoma
Edmond, OKSkills
- Safe Food Handling
- Supply Restocking
- Table Bussing
- Order Management
- Guest Engagement
- Food Delivery
- Knowledge of programming
- Customer Service
- Calm Demeanor
- Complaint Handling
- Adaptive team player
- Activity Planning
- Emergency Response
- Child Supervision
- Creative and Energetic
- Behavioral assessment
- Positive relationships
- Water safety
- CPR
- Medication Supervision
- Register operation
- POS Systems
- Hospitality and accommodation
Affiliations
- Skilled at creating digital advertisement graphics
- Knowledgeable about all things trendy and fashion
- Experience in block coding and basic python programming
- Trained in contemporary and jazz dance with 5 years of experience
Accomplishments
- Awarded the computer science achievement award in 2023 as a high school student.
- National Honors Society and National Society of High School Scholars member
Timeline
Server/Host
Olive Garden Restaurant
09.2024 - Current
Certified Trainer/Shift Supervisor
Buffalo Wild Wings
08.2022 - 08.2023
Summer Camp Counselor
YMCA Daycare
05.2022 - 08.2022
Head Hostess
Interurban Yukon
02.2021 - 06.2021
High School Diploma -
Mustang High School
Some College (No Degree) - Forensic Psychology
University of Central Oklahoma
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