William Allen
Summary
Driven professional with proven expertise in customer service and sales, honed at Walmart and Tops Friendly Markets. Excelled in product picking and customer engagement, achieving high satisfaction ratings through empathy and efficiency. Skilled in leveraging promotions to boost sales, demonstrating a blend of patience and market savvy.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
11.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Demonstrated a keen eye for detail in selecting high-quality products that meet customers exact specifications.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
Cashier and Produce
Tops Friendly Markets
06.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Charter School Of Excellence
Erie, PA06.2024
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer Service
Timeline
Online Personal Shopper
Walmart
11.2021 - Current
Cashier and Produce
Tops Friendly Markets
06.2021 - 11.2021
High School Diploma -
Charter School Of Excellence
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