Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Cashier
Kroger
Morgantown
09.2023 - Current
Delivered high level of customer service to patrons using active listening and engagement skills.
Built and maintained productive relationships with employees.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Answered customers' questions and provided information on store procedures or policies.
Checked personal identifications during alcohol and tobacco sales.
Reported any suspicious activity or theft incidents immediately to management personnel.
Server
White Horse Tavern
Harpers Ferry
08.2018 - 07.2021
Served food and beverages to patrons and confirmed complete orders.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Implemented feedback from customers to improve service quality and menu offerings.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Took orders from customers accurately and in a timely manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.