William Ambrose
Liberty,MO
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. I am a Customer-savvy employee, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
Work History
Host
Mi Hacienda Mexican Restaurant
09.2023 - Current
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Cashier
Get Air LLC
03.2020 - 12.2020
- Worked with floor team and managers to meet wide range of customer needs.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Gymnastics Coach
Chalky Mountain Rocket Factory
03.2020 - 12.2020
- Boosted gymnasts' confidence levels by offering constructive feedback and personalized support.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Maintained accurate records of each athlete's progress over time in order to provide informed guidance on future goals and expectations.
Cashier
Smoothie King
10.2019 - 03.2020
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Education
High School Diploma -
Liberty High School
Liberty, MO05.2021
Skills
- Hospitality service expertise
- Reliable and Trustworthy
- Guest Relations
- Up-selling techniques
- Dedication to the business
- Multitasking proficiency
- Guest Engagement
Timeline
Host
Mi Hacienda Mexican Restaurant
09.2023 - Current
Cashier
Get Air LLC
03.2020 - 12.2020
Gymnastics Coach
Chalky Mountain Rocket Factory
03.2020 - 12.2020
Cashier
Smoothie King
10.2019 - 03.2020
High School Diploma -
Liberty High School
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