Summary
Overview
Work History
Skills
Timeline
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William Ammerman

San Clemente,California

Summary

Dynamic professional with extensive experience in financial management and customer service, notably as VP of Production at Lenders Investment Corp. Proven track record in team leadership and marketing strategy, enhancing employee retention and driving sales growth. Adept at process optimization, ensuring operational efficiency while fostering a culture of excellence.

Overview

28
28
years of professional experience

Work History

Owner/Operator Manager

La Paz Floor Care
San Clemente, California
07.2009 - 03.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction, and repeat business.
  • Increased customer satisfaction by providing high-quality services, and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Trained and motivated employees to perform daily business functions.
  • Successfully navigated challenging economic conditions by making informed decisions that protected financial stability.
  • Developed and implemented marketing strategies to generate new customers, and increase sales and profit margins.

VP of Production

Lenders Investment Corp.
Irvine, California
03.2004 - 11.2008
  • Managed eight teams of eight loan originators and one manager.
  • Held weekly meetings with the team managers.
  • Interviewed and hired all new loan originators.
  • Enhanced employee retention through effective performance management practices, fostering an environment of growth and development opportunities.
  • Motivated employees are encouraged to perform at peak efficiency and quality.

Sr. Loan Originator

First Plus Financial
Irvine, California
01.1997 - 01.2004
  • Successfully originated high-quality loans while adhering to strict regulatory requirements and compliance standards.
  • Actively participated in industry conferences and events, staying current on market developments affecting lending practices.
  • Provided exceptional customer service, resolving complex issues, and maintaining strong relationships with clients.

Skills

  • Customer service
  • Financial management
  • Marketing strategy
  • Team leadership
  • Process optimization
  • Sales generation

Timeline

Owner/Operator Manager

La Paz Floor Care
07.2009 - 03.2025

VP of Production

Lenders Investment Corp.
03.2004 - 11.2008

Sr. Loan Originator

First Plus Financial
01.1997 - 01.2004

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William Ammerman