William Arroyo
Doral,FL
Summary
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
18
18
years of professional experience
Work History
MLB Certified Baseball Agent
RIMAS Sports
03.2022 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Leading contract negotiator for all of our client roster, both in free agency and arbitration
- Spearheaded marketing negotiations and opportunities for entire client roster
- Conducted comprehensive market research to identify emerging trends and inform decision-making processes within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
MLB Certified Agent and Recruiter
McNamara Baseball Group
03.2015 - 02.2020
- Negotiated favorable contract terms for clients, both in free agency and arbitration
- In charge of recruiting and client maintenance
Personal Assistant and Manager
Carlos Gonzalez "CARGO"
04.2011 - 01.2015
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- In charge of handling all of his personal stuff as well as his family
- Advice the client on marketing opportunities and financial decisions
Player Representative and Recruter
Boras Corp
11.2005 - 03.2011
- Established rapport with players'' families, maintaining open lines of communication and providing updates on progress.
- Identify and recruit Latin players that would bring revenues to the company
Education
No Degree - Law (Pre-Law)
Universidad Yacambú
Barquisimeto, VenezuelaHigh School Diploma -
Colegio San Pedro
Barquisimeto, Venezuela07.1998
Skills
- Contract Negotiations
- Personnel Recruitment
- Problem-Solving Skills
- Industry Expertise
- Sales Closing
Players I've worked in the past:
Wilmer Flores
Francisco Alvarez
Ezequiel Tovar
Diego Cartaya
Wilmer Flores Jr
Diego Infante
Santiago Espinal
Alex de Jesus
Carlos Gonzalez
Gregory Santos
Alcides Escobar
Carlos Zambrano
Carlos Carrasco
Manny Pina
Timeline
MLB Certified Baseball Agent
RIMAS Sports
03.2022 - Current
MLB Certified Agent and Recruiter
McNamara Baseball Group
03.2015 - 02.2020
Personal Assistant and Manager
Carlos Gonzalez "CARGO"
04.2011 - 01.2015
Player Representative and Recruter
Boras Corp
11.2005 - 03.2011
No Degree - Law (Pre-Law)
Universidad Yacambú
High School Diploma -
Colegio San Pedro
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