Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William aviles

portage

Summary

Dynamic professional with extensive experience at Trienda Holdings, excelling in machine maintenance and safety compliance. Proven track record of enhancing productivity through effective team collaboration and proactive problem-solving. Recognized for fostering a positive work environment and implementing efficient processes that significantly reduced downtime. A dedicated team player committed to operational excellence.

Overview

18
18
years of professional experience

Work History

Lead Operator

Trienda Holdings
01.2025 - Current
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
  • Completed various testing procedures for optimum work performance.
  • Supported management decision-making by compiling operational and production data into daily logs.
  • Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
  • Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.
  • Performed safety checks on machines and production equipment.
  • Properly set up machines at beginning of each shift and verified function.
  • Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.

Operator

Trienda Holdings
08.2019 - 01.2025
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.

Manager's Assistant

Pollo Tropical
06.2010 - 07.2019
  • Provided essential support during contract negotiations which aided managers to close profitable deals.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Optimized internal processes for better efficiency, implementing new software solutions where necessary.
  • Increased workplace efficiency through meticulous organization of office space resulting in easily accessible files for quick reference.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
  • Reduced operational costs with thorough budget analysis and effective cost-saving measures.

Assistant Manager

Pizza Hut
08.2007 - 06.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Arts - Technical Drawing With Autocad

Instituto De Banca Y Comercio
Ponce, Pr
05-2007

Skills

  • Machine maintenance
  • Safety compliance
  • Lockout and tagout processes
  • Team player

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Lead Operator

Trienda Holdings
01.2025 - Current

Operator

Trienda Holdings
08.2019 - 01.2025

Manager's Assistant

Pollo Tropical
06.2010 - 07.2019

Assistant Manager

Pizza Hut
08.2007 - 06.2010

Associate of Arts - Technical Drawing With Autocad

Instituto De Banca Y Comercio

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William aviles