William Banks
Evans,Georgia
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager/Supervisor
Steele Services
Augusta, GA
10.2022 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Pressure Washer - Augusta National Golf Clun
Manders Painting
Evans, Georgia
01.2021 - 04.2021
- Performed pressure washing of residential and commercial buildings.
- Operated pressure washers safely to prevent damage to surfaces.
- Cleaned driveways, patios, decks, and sidewalks with a pressure washer.
- Maintained records of work completed and materials used.
Manager/Supervisor
Turnaround, Inc.
Augusta, Georgia
10.2014 - 06.2020
- Interviewed and hired employees.
- Supervised employees, transported employees to out-of-town jobsites.
- Supervised out of town operations, scheduled shift changes.
- Distributed per diem money for the employees while out of town at jobsites, made sure everyone was paid correctly and on time.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Bachelor of Science - Sport Management
Georgia Southern University
Statesboro, GA05-2014
Skills
- Workforce Management
- Financial Management
- Operations Management
- Staff Development
- Marketing
- Staff Management
Affiliations
- Golf
- Weight Training
- Running
- Surfing
- Camping
Accomplishments
- Collegiate football - Georgia Southern University - athletic and academic awards
- Dean's List
Certification
- Real Estate License - in progress
Additional Skills
- Real estate investing
- Builder / Developer
- Home Renovations
- AirBnB owner
Timeline
Manager/Supervisor
Steele Services
10.2022 - Current
Pressure Washer - Augusta National Golf Clun
Manders Painting
01.2021 - 04.2021
Manager/Supervisor
Turnaround, Inc.
10.2014 - 06.2020
Bachelor of Science - Sport Management
Georgia Southern University
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