Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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William Barbagelata

Clifton Park,NY

Summary

Adept at customer engagement and problem-solving, I enhanced customer satisfaction at Walmart by swiftly resolving concerns and efficiently managing online orders. My tenure at TJX Companies and Hannaford Supermarket honed my attention to detail and task prioritization, significantly contributing to operational excellence.

Overview

5
5
years of professional experience

Work History

Online Grocery Associate

Walmart
Latham, NY
01.2024 - Current
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.

Sales Associate

TJX Companies
Clifton Park, NY
05.2021 - 07.2023
  • Assessed customer needs to provide assistance and information on product features.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.

Cashier

Hannaford Supermarket
Clifton Park, NY
06.2020 - 05.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Greeted customers promptly and responded to questions.

Education

Meteorology

SUNY College At Oswego
Oswego, NY
06-2026

Skills

  • Customer engagement
  • Problem solving
  • Coding
  • Task prioritization
  • Attention to detail

Affiliations

  • Club Soccer

Timeline

Online Grocery Associate

Walmart
01.2024 - Current

Sales Associate

TJX Companies
05.2021 - 07.2023

Cashier

Hannaford Supermarket
06.2020 - 05.2021

Meteorology

SUNY College At Oswego

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William Barbagelata