BillyBob Baumgartner
Philadelphia,PA
Summary
Dependable Service Coordinator experienced in managing and improving service operations. Achieved enhanced customer satisfaction through prompt issue identification and efficient resolution. Focused on operational efficiency and increasing client retention rates by coordinating tasks and prioritizing workloads.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Service Coordinator
Discount Tire
Phoenix, AZ
12.2024 - 09.2026
- Coordinated Discount Tire service appointments and repair updates.
- Communicated with customers about service needs and wait times.
- Provided customer service to ensure client satisfaction.
- Scheduled tire installations, rotations, and alignment services.
- Handled customer questions about pricing, warranties, and service options.
- Prepared work orders for technicians and service bays.
- Managed inventory levels of parts used in servicing equipment.
Education
Bachelor of Science - Artificial Intelligence And Machine Learning
Drexel University
Philadelphia, PA 09.2026 - 10.2026
Sandra Day O’Connor High School
Phoenix, AZSkills
- Customer service
- Service evaluation
- Project management
- Updating software
- Code debugging
- GitHub collaboration
- Application design
- Machine learning
Certification
- Java Certification
Accomplishments
- AP Honors with Distinction
- Top Placement in AZ Physics Olympiad
Affiliations
- Bouldering competitor with medals
- Workouts 6 Days a Week, managing both mental and physical well being
- Founder and President of the Coding Club at SDOHS
- Leadership with Fellowship of Christian Athletes for 4 years
Timeline
Bachelor of Science - Artificial Intelligence And Machine Learning
Drexel University
09.2026 - 10.2026
Service Coordinator
Discount Tire
12.2024 - 09.2026
Sandra Day O’Connor High School