Summary
Overview
Work History
Education
Skills
All-Lines Adjuster License
Timeline
Generic

William Blanchard

Shallowater,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Managed Repair Representative

Progressive Insurance
06.2019 - Current
  • Achieved high levels of client retention through exceptional communication and follow-up throughout the repair process.
  • Contributed to company growth by consistently meeting or exceeding performance targets for completed repairs and customer satisfaction ratings.
  • Established strong relationships with a network of reliable repair facilities, ensuring timely completion of repairs and quality workmanship.
  • Identified areas for improvement within the managed repair program, recommending actionable solutions to enhance efficiency and effectiveness.

Service Advisor

Pollard Friendly Ford
02.2016 - 06.2019
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

Dish Technician

Southern Star Inc.
06.2015 - 02.2016
  • Reduced service call times by effectively troubleshooting and diagnosing technical issues with dish systems.
  • Ensured quality workmanship by adhering to company guidelines and safety protocols for all installations and repairs.
  • Enhanced customer satisfaction by efficiently installing and repairing satellite dishes and related equipment.
  • Increased overall efficiency by promptly addressing client concerns and providing timely resolutions to their problems.

Pharmacy Technician

Walmart Pharmacy
05.2014 - 05.2015
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Pharmacy Technician

United States Air Force, USAF
02.2012 - 05.2014
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Ensured medication safety with thorough verification of prescription orders and drug interactions.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Performed regular audits to maintain compliance with state regulations and company policies.
  • Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.

Education

Associate of Science - Kinesiology

South Plains College
Levelland, TX
12.2025

High School Diploma -

Monterey High School
Lubbock, TX
05.2008

Skills

  • Analytical thinking
  • Interpersonal skills
  • Excellent communication
  • Problem-solving abilities
  • Professionalism and ethics
  • Attention to detail
  • Quality assurance
  • Adaptability and flexibility

All-Lines Adjuster License

Earned and maintained a Texas All-Lines Adjuster License since June 2019 while being employed with Progressive Insurance.

Timeline

Managed Repair Representative

Progressive Insurance
06.2019 - Current

Service Advisor

Pollard Friendly Ford
02.2016 - 06.2019

Dish Technician

Southern Star Inc.
06.2015 - 02.2016

Pharmacy Technician

Walmart Pharmacy
05.2014 - 05.2015

Pharmacy Technician

United States Air Force, USAF
02.2012 - 05.2014

Associate of Science - Kinesiology

South Plains College

High School Diploma -

Monterey High School

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William Blanchard