William Bocklet
Summary
Compassionate healthcare professional with a background in patient care coordination and vital sign monitoring. Known for exceptional people skills and strict adherence to HIPAA protocols, ready to enhance patient experiences through dedicated support and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mercy West Hospital
Cincinnati, Ohio
09.2023 - 06.2026
- Supported nursing staff in delivering patient care activities and daily living tasks to enhance overall patient well-being.
- Monitored vital signs and reported changes to healthcare team members.
- Documented patient information accurately in electronic health records system.
- Provided emotional support to patients and families during challenging times.
- Coordinated with interdisciplinary teams to develop and implement comprehensive patient care plans, ensuring holistic care approaches.
- Adhered to safety protocols and infection control procedures consistently.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Observed changes in patients' conditions and reported any abnormalities to the RN on duty.
- Enhanced patient satisfaction by providing assistance with bathing, dressing, and exercising, fostering a positive care experience.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Store Associate
United Dairy Farmers
Cincinnati, Ohio
03.2021 - 08.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in locating products and answering inquiries.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Demonstrated excellent customer service skills at all times.
- Collaborated with team members to enhance customer service experience.
- Maintained store cleanliness and organized merchandise displays.
- Ensured the cleanliness and tidiness of the store.
- Stocked shelves with new inventory and ensured proper product rotation.
- Assisted in managing inventory levels through regular stock checks.
- Monitored store security and reported any suspicious activity promptly.
- Participated in training sessions to learn company policies and procedures.
Education
Associate of Applied Science - Nursing
Univeristy of Cincinnati, Blue Ash
Blue Ash, OH05-2025
Skills
- Vital sign monitoring
- Electronic health records
- Patient care coordination
- HIPAA compliance
- Safety protocol adherence
- Patient relationship management
- Crisis intervention
- Problem solving
- Patient communication
- Time management
Certification
- Nursing License
- BLS Certification
Timeline
Patient Care Technician
Mercy West Hospital
09.2023 - 06.2026
Store Associate
United Dairy Farmers
03.2021 - 08.2023
Associate of Applied Science - Nursing
Univeristy of Cincinnati, Blue Ash