William Braden
Greenville,TX
Summary
Dynamic retail manager with over 15 years expertise in all areas of store management to include visual merchandising, inventory management, and staff training. Proven track record of enhancing customer engagement and driving sales through effective compliance oversight and operational efficiency.
Overview
16
16
years of professional experience
Work History
Assistant store manager/Operations Manager
Michaels Arts and Crafts
Rockwall, Texas
03.2025 - Current
- Assisted in daily operations and maintained optimal store inventory levels to support sales.
- Assisted store manager in driving operational efficiency across all store functions.
- Managed visual merchandising to optimize product displays, increasing customer engagement.
- Processed customer transactions accurately, enhancing customer satisfaction and loyalty.
- Monitored staff performance and delivered targeted feedback, enhancing overall service quality.
- Responsible for store sets,seasonal layouts, ad preparation, and inventory control.
- Ensured compliance with all safety regulations throughout the store premises.
- Achieved 15th ranking among over 1200 Michaels locations for store performance.
Assistant store Manager/Merchandise Manager
Big Lots
Terrell, Texas
06.2020 - 12.2024
- Oversaw truck and stocking operations, executing ad and seasonal sets to enhance product availability.
- Hired and trained staff, fostering compliance with company policies and enhancing team performance.
- Managed opening and closing procedures, ensuring efficient daily store operations and adherence to company standards.
- Monitored inventory levels, adjusting as necessary to optimize sales and profits.
- Hired and trained staff to ensure compliance with company policies.
- Assumed temporary store manager responsibilities during shutdown operations, maintaining order and operational efficiency.
Store Manager
Dollar Tree
Greenville, Texas
10.2017 - 05.2020
- Achieved top 10 ranking among managers in region in 2019, reflecting strong leadership and operational success.
- Drove annual sales growth by implementing targeted sales strategies, contributing to overall store performance.
- Earned promotion to lead store operations at DollarTree in Greenville, TX.
- Managed daily store operations and ensured compliance with company policies.
- Recruited, trained, and supervised new employees to build a high-performing team.
- Managed inventory through cycle counts, audits, and shrinkage control to maintain optimal stock levels.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reduced shrinkage from loss to positive level within one year, enhancing inventory management and profitability.
Store Manager
Dollar Tree
Quinlan, Texas
03.2013 - 10.2017
- Promoted to store manager to lead opening of new location in Quinlan, Tx.
- Hired and trained staff, contributing to successful new store opening.
- Ensured store compliance with company merchandising standards for optimal presentation.
- Monitored and evaluated merchandising benchmarks to achieve operational excellence.
- Monitored and evaluated merchandising benchmarks, ensuring operational excellence.
- Identified operational issues and implemented process improvements, enhancing workplace safety and productivity.
Assist store manager/ Merchandise Manager
Dollar Tree
Rowlett, Texas
03.2010 - 03.2013
- Directed daily operations as Assistant Store Manager to enhance customer experience.
- Coordinated store operations and merchandising procedures to optimize product presentation.
- Recruited, trained, and supervised new employees, fostering a high-performing team.
Education
Some College (No Degree) - Education/ Kineslogogy
Texas A&M Commerce
Commerce, TXSkills
- Inventory management
- Visual merchandising
- Operational compliance
- Staff training
- Customer transactions
- Customer relationship management
Timeline
Assistant store manager/Operations Manager
Michaels Arts and Crafts
03.2025 - Current
Assistant store Manager/Merchandise Manager
Big Lots
06.2020 - 12.2024
Store Manager
Dollar Tree
10.2017 - 05.2020
Store Manager
Dollar Tree
03.2013 - 10.2017
Assist store manager/ Merchandise Manager
Dollar Tree
03.2010 - 03.2013
Some College (No Degree) - Education/ Kineslogogy
Texas A&M Commerce