William Bright
Business Management
Athens ,TN
Summary
Results-driven Managing Director with a proven track record of negotiating contracts, developing business strategies, and maximizing profitability. Skilled in coaching staff on technology solutions and analyzing problematic situations to facilitate company growth. Strong leadership abilities in managing teams and driving process improvements. Proficient in financial performance monitoring and leveraging data analytics tools, effective in promoting brand awareness through innovative marketing campaigns.
Overview
10
10
years of professional experience
1
1
Certification
Work History
0311 Infantry Rifleman
United States Marine Corps
12.2024 - Current
- Executed tactical maneuvers to ensure mission success in diverse operational environments.
- Collaborated with team members to enhance unit cohesion and operational readiness.
- Developed proficiency in weapons systems, contributing to overall combat effectiveness.
- Conducted reconnaissance and surveillance operations to gather critical intelligence data.
- Led small teams during training exercises, ensuring adherence to safety and operational standards.
Managing Director
Chick-fil-A
03.2024 - Current
- Negotiated contracts with external parties to ensure the best terms and conditions.
- Coached staff members on how to effectively use technology solutions for maximum efficiency.
- Developed and managed a team of 45 people to achieve organizational objectives.
- Monitored financial performance and recommended corrective actions for improvement.
- Leveraged data analytics tools to track KPIs and measure performance against goals.
- Managed the daily operations of multiple departments in a fast-paced environment.
- Provided guidance on risk management protocols designed to minimize potential losses.
- Implemented effective financial management processes to maximize profitability.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company growth.
- Facilitated cross-functional teams to identify opportunities for process improvements.
- Leadership role in developing long-term strategic plans for the organization's future growth.
- Promoted brand awareness through innovative marketing campaigns.
- Created business development models to establish market penetration efforts and achieve growth parameters.
Senior Manager
Cheesecake Factory
10.2019 - 03.2024
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Created detailed reports on project progress for senior management review.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Managed a team of 55+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
Server/Bartender
Olive Garden
01.2018 - 10.2019
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Suggested additional items to customers to increase restaurant sales.
Machine Operator
Creative Foam
04.2017 - 01.2018
- Record production information such as quantities produced and materials used on daily logs.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
Machine Operator
Denso Manufacturing
08.2015 - 04.2017
- Set up and operate machine tools to produce precision parts and instruments.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
Education
High School Diploma - undefined
Mcminn County High School
Athens, TN05.2014
Skills
- Customer service
- Interpersonal/organizational communication
- Leadership
- Reporting oversight
- Talent Development
- Cross-functional team leadership
- Sales knowledge
- Advertising
- Strategic Planning
- Budget Oversight
- Corporate Communications
- Operations Management
- Sales channel analytics
- Patrolling techniques
- Convoy security
- Defensive operations
- Squad tactics
- Staff management
- Customer engagement
- Team management
Certification
Serv Safe
Timeline
0311 Infantry Rifleman
United States Marine Corps
12.2024 - Current
Managing Director
Chick-fil-A
03.2024 - Current
Senior Manager
Cheesecake Factory
10.2019 - 03.2024
Server/Bartender
Olive Garden
01.2018 - 10.2019
Machine Operator
Creative Foam
04.2017 - 01.2018
Machine Operator
Denso Manufacturing
08.2015 - 04.2017
High School Diploma - undefined
Mcminn County High School
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