William Brousseau
Raymond
Summary
Results-oriented Sales Representative with expertise in developing effective sales strategies and fostering strong customer relationships. Experienced in coaching team members to meet sales targets and demonstrating leadership as an Assistant Store Manager. Committed to driving team performance and contributing to business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Spectrum
Biddeford
11.2025 - Current
- Led team meetings to communicate goals and operational updates clearly.
- Supported daily store operations and enhanced team performance through collaboration.
- Resolved customer complaints by listening actively, documenting concerns, and providing tailored solutions.
- Resolved customer inquiries or complaints to maintain positive experiences.
Sales Representative
Spectrum
South Portland
05.2025 - 11.2025
- Managed customer accounts, ensuring accurate information on product availability and pricing to facilitate informed purchasing decisions.
- Responded promptly to customer queries to increase overall satisfaction.
- Maintained up-to-date knowledge of industry developments and competitive landscape to effectively address customer inquiries.
- Adapted to and remained flexible in changing, fast-paced work environment.
Sales Representative
Cellular Sales
Portland
08.2023 - 05.2025
- Closed deals using persuasive communication techniques, resulting in faster sales cycles.
- Developed long-term customer relationships by calling and meeting with regular and prospective customers.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Coached team members through one-on-one sessions to enhance sales skills and drive productivity.
- Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
Online Reseller
Self Employed
03.2017 - 01.2024
- Delivered exceptional customer service to clients as a Reseller, fostering positive relationships and ensuring satisfaction.
- Applied problem-solving techniques to resolve customer issues promptly, enhancing overall customer experience.
- Visited garage sales to source collectible items for resale.
- Took high-quality product images and crafted detailed descriptions for listings, improving visibility and appeal of items.
Education
HIGH SCHOOL DIPLOMA -
Royal Academy
Maine06-2018
Skills
- Inventory management
- Visual merchandising
- Promotional planning
- Service excellence
- Account management
- Staff onboarding
- Team building
- Interpersonal communication
- Inventory management
Certification
Sell with CLASS Expert Certification, SalesManage Solutions, 01/01/24
References
References available upon request
Timeline
Assistant Store Manager
Spectrum
11.2025 - Current
Sales Representative
Spectrum
05.2025 - 11.2025
Sales Representative
Cellular Sales
08.2023 - 05.2025
Online Reseller
Self Employed
03.2017 - 01.2024
HIGH SCHOOL DIPLOMA -
Royal Academy