Summary
Overview
Work History
Education
Skills
Reading
Timeline
Generic

William Brown

Miamisburg,United States

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens Boots Alliance
02.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Pharmacy Customer Service Associate

Walgreen's
12.2022 - 02.2023
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Assembled completed orders and processed accurate payments to minimize accounting errors.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases and locate items.

Lumber Sales Associate

Lowes Home Improvement
04.2022 - 12.2022
  • Moved bulk customer orders with safe operation of forklifts.
  • Increased per-customer sales totals by recommending additional tools, supplies and lumber.
  • Prepared invoices, processed payments and set up plans for remaining account balances.
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.

Amazon Air Associate

Amazon
04.2020 - 04.2022
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Maintained compliance with company safety policies and called violations to attention of management.

Crew Member

Cinemark Theaters
02.2020 - 04.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.

Education

High School Diploma -

Great Rivers Connection Academy
3650 Olentangy River Rd #430, Columbus, OH 43214
05.2019

Skills

  • Teamwork and collaboration
  • Adaptability and flexibility
  • Operations Monitoring
  • Performance Improvement
  • Rules Enforcement
  • Regulatory Compliance
  • Project coordination
  • Effective communication

Reading

I am a Bibliophile. I find my self immersed into many different books, from the imaginative worlds of Le Guin, the grim existentialism of Nietzsche, the Unique storytelling of Clarke, to the wondrous exploration of the cosmos with Sagan. I use my passion for reading to expand my own circle of beliefs and understanding of people allowing me to better empathize and relate to people who have wholly unique life experiences to my own. This empathy allows me to provide better service to customers and it allows me to better synergize with members of my team.

Timeline

Shift Leader

Walgreens Boots Alliance
02.2023 - Current

Pharmacy Customer Service Associate

Walgreen's
12.2022 - 02.2023

Lumber Sales Associate

Lowes Home Improvement
04.2022 - 12.2022

Amazon Air Associate

Amazon
04.2020 - 04.2022

Crew Member

Cinemark Theaters
02.2020 - 04.2020

High School Diploma -

Great Rivers Connection Academy

Similar Profiles

CREATE PROFILE
William Brown