William Brown
Lucas,TX
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful residential setting.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Oklahoma State University, 250 McElroy Hall
11.2023 - Current
- Answered residents' questions about the dorm facility as well as helped with lock, maintenance, and noise complaint inquiries.
- Maintained a professional and welcoming front desk area, setting a positive first impression for residents.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple resident interactions simultaneously.
- Efficiently sort through in coming mail
Scorekeeper
5 Tool
05.2023 - 08.2023
- Set up, checked, and broke down equipment for each Baseball game.
- Documented game actions to accurately update league, player, and team statistics.
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Facilitated seamless transitions between games by keeping track of both teams line up cards and entering them into scorekeeping software
- Communicating to umpires specific rules based on the age group and tournament style.
Baseball Umpire
United Sports Officials
09.2021 - 07.2023
- Promoted good sportsmanship among players.
- Stayed composed and professional in high-pressure and emotionally charged situations with coaches, players, and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Collaborated with fellow umpire team members to ensure accurate decision-making during games.
Education
BBA - Finance
Oklahoma State University
Stillwater, OK05.2027
High School Diploma -
Lovejoy Highschool
Lucas05.2023
Skills
- Excellent Communication
- Problem-solving skills
- Time Management
- Customer Service
- Complaint resolution
Timeline
Front Desk Assistant
Oklahoma State University, 250 McElroy Hall
11.2023 - Current
Scorekeeper
5 Tool
05.2023 - 08.2023
Baseball Umpire
United Sports Officials
09.2021 - 07.2023
BBA - Finance
Oklahoma State University
High School Diploma -
Lovejoy Highschool
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