William Brown
Whitwell,TN
Summary
Student-focused professional with experience in education, communication, and organizational support. Proven ability to guide individuals, manage multiple responsibilities, and build strong relationships in fast-paced environments. Skilled in student advising, problem-solving, and tracking progress to support retention and success. Currently pursuing a Doctorate of Business Administration with a strong interest in higher education.
Overview
4
4
years of professional experience
Work History
Life Event Specialist
Unum
Chattanooga, Tennessee
11.2025 - Current
- Managed a caseload of clients experiencing major life events, providing support and guidance through complex processes
- Communicated with clients via phone and email to explain benefits, requirements, and next steps clearly and effectively
- Reviewed and processed documentation with a high level of accuracy and attention to detail
- Maintained detailed records in internal systems to track case progress and ensure timely follow-up
- Collaborated with internal teams to resolve issues and improve client outcomes
- Balanced multiple cases simultaneously while meeting deadlines and performance expectations
- Demonstrated professionalism and empathy when assisting individuals in stressful situations
Teacher
Whitwell High School
Whitwell, Tennessee
08.2023 - 11.2025
- Designed and delivered standards-aligned lessons, incorporating real-world applications and career-readiness skills.
- Utilized Google Classroom, Microsoft Teams, and other educational technologies to enhance instruction and assess progress.
- Collaborated on curriculum planning, and implemented data-driven interventions to improve outcomes.
Inventory Coordinator
CHI Memorial Hospital
Chattanooga, Tennessee
10.2022 - 08.2023
- Oversaw inventory management for multiple hospital departments, ensuring availability of critical patient care supplies.
- Conducted daily restocking based on par levels, tracked usage trends, and made recommendations to reduce waste.
- Processed purchase orders, received shipments, and updated inventory records using Lawson.
- Led monthly cycle counts and discrepancy resolution to improve accuracy.
Education
Doctor of Business Administration -
Bryan College
Dayton, TN05-2027
Master of Business Administration -
University of Tennessee at Chattanooga
Chattanooga, TNSkills
- Classroom Management
- Communication
- Customer Service
- Data Entry
- Microsoft Office
- Teamwork
Timeline
Life Event Specialist
Unum
11.2025 - Current
Teacher
Whitwell High School
08.2023 - 11.2025
Inventory Coordinator
CHI Memorial Hospital
10.2022 - 08.2023
Doctor of Business Administration -
Bryan College
Master of Business Administration -
University of Tennessee at Chattanooga