William Caleca
Salisbury Mills,NY
Overview
19
19
years of professional experience
Work History
Sales Specialist / Keyholder
Chloe
2022.07 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Sales Supervisor
Fabiana Filippi
2019.07 - 2022.07
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
- Oversaw frequent store recoveries to keep sales floor organized and presentable
- Constructed displays and signs to promote specified products and sales promotions.
Retail Sales Supervisor
Tom Ford International
2017.07 - 2019.06
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
- Submitted reports to senior management to aid in business decision-making and planning
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Team Lead, Management
Versace
2013.07 - 2017.07
- Held meetings with employees to evaluate performance and make plans for improvement
- Worked with director to resolve inventory problems, improve operations and provide exceptional customer service
- Trained team members in successful strategies to meet operational and sales targets.
Manager/Keyholder/Sales
Verizon Wireless Icon
2010.04 - 2015.05
- Supervisor promoted to store management
- Travelled to several locations to open new stores increase sales and coach employees
- Responsible for up to 25 employees
- Weekly completion of online training pertaining to new products and customer interaction
- Mantained top sales in upstate New York for several years
- Trained new employees in specific job requirements
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand.
Project Manager
Continental Service Solutions
2006.03 - 2009.09
- Traveled across the Northeastern Unites States Monday-Friday
- Trained to read blueprints to complete construction related projects
- Hired and managed several employees
- Maintained efficient documentation of teams monthly expenses
- Communicated with travel agents for weekly arrangements.
Keyholder/Sales
Via Spiga
2005.02 - 2006.03
- Handled store opening and closing procedures
- Excellent customer service and clientele interactions
- Achieved and exceeded sales goals
- Ordered store Restock based on weekly sales.
Education
High School Regents Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2005
Skills
- Sales Team Assistance
- Goals and Performance
- Reporting Data
- Operations
- Inventory insight
- Store Appearance and Merchandise
- Effective selling techniques
- Staff training
- Teamwork and Collaboration
- Customer Service
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship Building
- Flexible Schedule
Timeline
Sales Specialist / Keyholder
Chloe
2022.07 - Current
Sales Supervisor
Fabiana Filippi
2019.07 - 2022.07
Retail Sales Supervisor
Tom Ford International
2017.07 - 2019.06
Team Lead, Management
Versace
2013.07 - 2017.07
Manager/Keyholder/Sales
Verizon Wireless Icon
2010.04 - 2015.05
Project Manager
Continental Service Solutions
2006.03 - 2009.09
Keyholder/Sales
Via Spiga
2005.02 - 2006.03
High School Regents Diploma -
Washingtonville Senior High School