Overview

Work History

Education

Skills

Timeline

William Caleca

Salisbury Mills,NY

Overview

years of professional experience

Work History

Sales Specialist / Keyholder

Chloe

Central Valley , N.Y.

07.2022 - Current

Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided first-rate service to all customers and potential customers.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

Sales Supervisor

Fabiana Filippi

07.2019 - 07.2022

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
Oversaw frequent store recoveries to keep sales floor organized and presentable
Constructed displays and signs to promote specified products and sales promotions.

Retail Sales Supervisor

Tom Ford International

07.2017 - 06.2019

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
Submitted reports to senior management to aid in business decision-making and planning
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Team Lead, Management

Versace

07.2013 - 07.2017

Held meetings with employees to evaluate performance and make plans for improvement
Worked with director to resolve inventory problems, improve operations and provide exceptional customer service
Trained team members in successful strategies to meet operational and sales targets.

Manager/Keyholder/Sales

Verizon Wireless Icon

04.2010 - 05.2015

Supervisor promoted to store management
Travelled to several locations to open new stores increase sales and coach employees
Responsible for up to 25 employees
Weekly completion of online training pertaining to new products and customer interaction
Mantained top sales in upstate New York for several years
Trained new employees in specific job requirements
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand.

Project Manager

Continental Service Solutions

03.2006 - 09.2009

Traveled across the Northeastern Unites States Monday-Friday
Trained to read blueprints to complete construction related projects
Hired and managed several employees
Maintained efficient documentation of teams monthly expenses
Communicated with travel agents for weekly arrangements.

Keyholder/Sales

Via Spiga

02.2005 - 03.2006

Handled store opening and closing procedures
Excellent customer service and clientele interactions
Achieved and exceeded sales goals
Ordered store Restock based on weekly sales.