William Caloca
Lenexa,KS
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am able to work well both in a team environment as well as using my own initiative.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Forklift Lead Supervisor
WFS Worldwide Flight Services-Miami, FL
2022.08 - 2024.03
- Supervising forklift team to ensure all airplane cargo left in a timely manner while ensuring safety policies were being followed.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
Cargo Agent
Swissport Cargo Service-Miami, FL
2022.03 - 2022.08
- Performed all cargo duties including inventory, forklift operation, shipping, receiving, and customer service.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Manager
Super Wheels Skating Center-Miami, FL
2013.05 - 2022.03
- Responsible for overseeing a year-round skating facility, including scheduling, safety enforcement, customer satisfaction, vendor orders, maintenance repairs, forklift operation, and office paperwork.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Cargo Agent
Swissport Cargo Service-Miami, FL
2003.11 - 2006.12
- Performed all cargo duties including inventory, forklift operation, shipping, receiving, and customer service.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
Education
High School - High School
South Miami Senior High School
Miami, FL06.1994
Skills
- Cleaning
- Stocking
- Customer Service
- Pallet Jack
- Shipping & Receiving
- Forklift
- Packaging
- Warehouse Experience
- Maintenance
- Manufacturing
- Assembly
- Load & Unload
- Heavy Equipment Operation
- Carpentry
- Drywall
- Handyman
- Distribution center
- Materials handling
- Communication skills
- Carpet cleaning
- Sales
- Reach truck
- Driving
- Cherry picker
Certification
- EDEA & Roll-Line Training with skates U.S Inc., 06/01/19, Present
- CDL A
- Forklift Certification
- Pallet Jack Certification
Assessments
- Warehouse safety, Proficient, 03/01/22, Using safe practices in a warehouse setting
- Forklift safety, Proficient, 01/01/22, Best practices and safety hazards in forklift operation
Timeline
Forklift Lead Supervisor
WFS Worldwide Flight Services-Miami, FL
2022.08 - 2024.03
Cargo Agent
Swissport Cargo Service-Miami, FL
2022.03 - 2022.08
Manager
Super Wheels Skating Center-Miami, FL
2013.05 - 2022.03
Cargo Agent
Swissport Cargo Service-Miami, FL
2003.11 - 2006.12
High School - High School
South Miami Senior High School
- EDEA & Roll-Line Training with skates U.S Inc., 06/01/19, Present
- CDL A
- Forklift Certification
- Pallet Jack Certification
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