Summary
Overview
Work History
Education
Skills
Languages
Quote
Timeline
Certification
6b
William Campos

William Campos

Line Service Technician
Wilmington,NC

Summary

Highly experienced in customer service, in areas such as fast food, consignment, and car detailing services. Prepared to use strong communication and other customer satisfaction skills towards a position as a personal trainer.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Certified Personal Trainer

Cape Fear Country Club
04.2023 - 05.2024
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
  • Facilitated open communication channels with clients, addressing concerns or questions promptly while offering valuable insights into improving overall wellness.

Front Desk Receptionist

Planet Fitness
03.2023 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and cleaned front office area to create a professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Line Service Technician

AeroCenter
05.2024 - Current
  • Adhered to strict safety guidelines while performing fueling and towing operations, reducing the risk of accidents or damage to aircraft.
  • Assisted in marshaling incoming aircraft into designated parking areas,facilitating efficient use of limited space resources.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Promptly built rapport with pilots, passengers, CSR's and other linemen.
  • Displayed independence by volunteering to stay afterhours to cater to the needs of incoming aircraft.

Car Wash Team Member

Auto Club Group AAA
03.2022 - 04.2023
  • Provided exceptional customer service by recommending customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Increased membership sales by 5 %
  • Learned skills such as time management and applied to daily tasks to improve efficiency and productivity

Food Champion

Taco Bell Restaurant
12.2019 - 02.2021
  • Performed food preparation responsibilities to meet franchise standards.
  • Provided excellent food service while efficiently handling up to 4 orders at once.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer waits by quickly operating customer window and sales register.

Education

NASM CPT Certification - Exercise Science

National Academy of Sports Medicine
Online
03.2023

High School Diploma -

Grafton Highschool
North Grafton, MA
06.2020

Associate of Arts -

Cape Fear Community College
Wilmington, NC
05.2023 - 05.2025

Skills

  • Collaborates well with team members
  • Quick Learner
  • Customer Service
  • Time Management
  • Cash Register Operations
  • Strong Work Ethic
  • Oral and Written Communication Skills

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual

Quote

“Better to be a nobody and yet have a servant than pretend to be somebody and have no food.”
Proverbs 12 : 9

Timeline

Line Service Technician

AeroCenter
05.2024 - Current

Associate of Arts -

Cape Fear Community College
05.2023 - 05.2025

Certified Personal Trainer

Cape Fear Country Club
04.2023 - 05.2024

Front Desk Receptionist

Planet Fitness
03.2023 - 05.2024

Car Wash Team Member

Auto Club Group AAA
03.2022 - 04.2023

Food Champion

Taco Bell Restaurant
12.2019 - 02.2021

NASM CPT Certification - Exercise Science

National Academy of Sports Medicine

High School Diploma -

Grafton Highschool

Certification

NASM Certified Personal Trainer

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