WILLIAM CARAOS

-Assessing housing needs for displaced policyholders.

-Communicating with potential property owners regarding lease negotiations, extension option, and monthly rent

-Providing updates to Relocation Specialists and National Account managers to expedite the housing process.

-Updating and maintaining electronic and manual files

including:

Spreadsheets

Customer database

Claim files

-Played a vital role in assisting policyholders during catastrophic weather events such (Hurricane Helena, California wildfires).

• Improved order accuracy by diligently verifying product information and quantities before packaging.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
• Streamlined fulfillment processes for increased efficiency using warehouse management software.
• Maintained a safe and organized warehouse environment, adhering to safety protocols and guidelines.
• Assisted in training new hires on company procedures, promoting consistent performance standards across the department.

• Responsible for returned items, taking credit card bill payments, answering phone calls, handling member complaints, looking up items for members, ringing up orders, issuing gift cards, submitting credit card applications, setting up new memberships, and filling in other club positions as needed.

• Worked safely around moving machinery
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors
• Operated forklifts to transfer inventory to and from target destinations
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

• Received and counted stock items, and recorded data manually or using computer
• Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards
• Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment
• Provided assistance or direction to other stockroom, warehouse, or storage yard workers
• Disposed of damaged or defective items, or return them to vendors.

• Provided efficient and fast pace customer service
• Prepared a multitude of food and ingredients to meet the optimum Chipotle standard
• Handled all cash transactions for scheduled shift
• Ensured that customers needs are met to fulfill the ultimate Chipotle experience
• Prepared quality products while maintaining portion control and presentation within service goal times.

• Worked as a team member performing cashier duties, product assistance and cleaning
• Performed store openings duties, including auditing and checking all equipment proper functioning, food preparations and checking produce stock
• Answered, scheduled and responded to reservation calls at specific times and locations
• Delivered goods and products to customer on time and in excellent condition.