William Carlton
Gilbert,AZ
Summary
Proven leader in sales, adept at team building and development, with a track record of enhancing customer satisfaction and trust at Ace Industrial Supply Inc. Excels in relationship building and sales team supervision, significantly increasing referrals and repeat business. Skilled in sales reporting and revenue monitoring, ensuring robust financial performance.
Overview
4
4
years of professional experience
Work History
Assistant Sales Manager
Ace Industrial Supply Inc.
01.2022 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Sales Associate
Sunlink Energy
06.2022 - 11.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Ace Industrial Supply Inc.
10.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Success Academy
Tucson, AZ01.2020
Skills
- Goals and performance
- Team building and development
- Sales Reporting
- Sales Goals
- Relationship Building
- Customer Service
- Sales team supervision
- New Account Development
- Revenue monitoring
Timeline
Sales Associate
Sunlink Energy
06.2022 - 11.2022
Assistant Sales Manager
Ace Industrial Supply Inc.
01.2022 - Current
Sales Associate
Ace Industrial Supply Inc.
10.2020 - 01.2022
High School Diploma -
Success Academy
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