William Carr
Grove City,OH
Summary
Proactive Route Sales Lead with extensive experience in sales driving, personal administrative support, and equipment records management. Successfully coached teams, optimized inventory, and implemented effective sales strategies. Bringing strong sales planning, lead generation, and cross-functional collaboration skills to foster growth and exceed targets. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
39
39
years of professional experience
Work History
Route Sales Lead
Frito Lay
08.2001 - 06.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Optimized inventory management to meet sales demand without overstocking.
Route Sales Driver
Van Dyne Crotty/Spirit
01.1994 - 07.2001
- Drove team revenue totals by bringing in top sales numbers.
- Managed product returns, minimizing waste by identifying potential solutions or alternative uses for returned items.
- Fostered positive working relationships among team members, contributing to a supportive environment focused on continuous improvement.
- Generated repeat business with effective upselling techniques that promoted new and seasonal products.
Personal Administrative Specialist
US National Guard
03.1990 - 07.1994
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Handled incoming and outgoing mail.
Equipment Records & Part Specialist
US Army
11.1984 - 11.1987
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
No Degree - Leadership
Premier Leadership Course
Ft Jackson, SC05.1992
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OH06.1984
Skills
- Cross-selling techniques
- Stockroom Management
- Sales Planning
- Lead Generation
Timeline
Route Sales Lead
Frito Lay
08.2001 - 06.2023
Route Sales Driver
Van Dyne Crotty/Spirit
01.1994 - 07.2001
Personal Administrative Specialist
US National Guard
03.1990 - 07.1994
Equipment Records & Part Specialist
US Army
11.1984 - 11.1987
No Degree - Leadership
Premier Leadership Course
High School Diploma -
Reynoldsburg High School
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