William Carswell
Los Banos,CA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
13
13
years of professional experience
Work History
Tow Truck Driver
AAA Mountain West Group
04.2022 - 06.2023
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Delivery Driver
Amazon
01.2022 - 03.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Vehicle Detailer
Just Like Candy Mobile Detailing
02.2010 - 11.2021
- Improved customer satisfaction by providing thorough and meticulous vehicle detailing services.
- Enhanced the appearance of vehicles for sale, increasing dealership sales and revenue.
- Mastered various detailing techniques, staying current with industry trends and best practices.
- Preserved vehicle value for customers, conducting paint protection treatments and minor scratch repair as needed.
Forklift Operator /Warehouse Material Handler
Ace Hardware
01.2015 - 02.2019
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
GED -
Peter Johansen High School
Modesto, CA06.1998
Skills
- Customer Service
- Palletizing
- OSHA Compliance
- Forklift Operation
- Product Inspection
- Material Handling
- Inventory Staging
- Loading and Unloading
- Multitasking Abilities
- Positive Attitude
- Order Processing
Timeline
Tow Truck Driver
AAA Mountain West Group
04.2022 - 06.2023
Delivery Driver
Amazon
01.2022 - 03.2022
Forklift Operator /Warehouse Material Handler
Ace Hardware
01.2015 - 02.2019
Vehicle Detailer
Just Like Candy Mobile Detailing
02.2010 - 11.2021
GED -
Peter Johansen High School
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