William Chappell
Gulf Breeze,FL
Summary
Proactive Night Auditor familiar with best practices, compliance requirements and standard procedures in hospitality. Excellent skills in organization, prioritization and conflict resolution. Bringing two years of related experience.
Overview
4
4
years of professional experience
Work History
Night Auditor
Marriott
08.2022 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Efficient when working with intoxicated, disturbed or combative guests.
- Can handle the abuse of hospitality
- Work with nearly twenty people a shift for close to two years with zero complaints from guests, coworkers, or management.
Night Auditor
Marriott
01.2021 - 08.2022
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
Chashier
Sam's Club, Walmart
04.2020 - 12.2020
- Answered customer inquiries and clarified details regarding charges.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Big Lots
01.2020 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Buffalo's Reef
09.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BSW - Clinical Psychology
The University of West Florida
Pensacola, FL12.2027
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL05.2022
Skills
- Serve Guests
- Lobby Maintenance
- Managing Reception
- Property Management
- Resolving Issues
- Safety and Security Procedures
- Monitor Security
- Conflict Mediation
- Active Listening
- Mentoring
- Punctual and Dependable
- Hospitality Service Expertise
Timeline
Night Auditor
Marriott
08.2022 - Current
Night Auditor
Marriott
01.2021 - 08.2022
Chashier
Sam's Club, Walmart
04.2020 - 12.2020
Cashier
Big Lots
01.2020 - 04.2020
Cashier
Buffalo's Reef
09.2019 - 12.2019
BSW - Clinical Psychology
The University of West Florida
High School Diploma -
Choctawhatchee Senior High School
Similar Profiles
Antonio TerrellAntonio Terrell
Guest Service Representative at MarriottGuest Service Representative at Marriott
Areej Mohsen AlotaibiAreej Mohsen Alotaibi
Paymaster at MarriottPaymaster at Marriott
Skylar ReynoldsSkylar Reynolds
Front Desk & Sales Administrative Assistant at MarriottFront Desk & Sales Administrative Assistant at Marriott
Yoly AlcalaYoly Alcala
Banquet Server at MarriottBanquet Server at Marriott
William WattsWilliam Watts
Associate Minister at East Bay ChurchAssociate Minister at East Bay Church