Summary
Overview
Work History
Education
Skills
Timeline
Generic

William C.H Johnson IV

East Lansing

Summary

Dynamic customer service professional with over four years of experience in diverse roles. Strong communicator dedicated to delivering respectful and effective service, ensuring customer satisfaction. Proven ability to engage with clients and resolve issues effectively, enhancing team performance and operational efficiency.

Overview

2
2
years of professional experience

Work History

Receptionist

Marriott Courtyard
11.2025 - Current
  • Here, I am a receptionist. I help make sure guests have a great experience while staying at the hotel.

Cashier

Walgreens
08.2025 - 01.2026
  • Here, I was a cashier and helped with passport photos and pharmacy.

Cashier

Meijer
04.2025 - 07.2025
  • I worked at Meijer as a cashier and bagger. Here i was in charge of self checkout and my individual lane where mainly used as quality control, making sure customers knew how to properly use the self checkout kiosks, and I was there for questions. I was also in training to be a shift lead.

Cashier

Whole Foods
01.2025 - 04.2025
  • I worked at Whole Foods as a cashier and a bagger. Here, I would build interpersonal relationships with my customers by getting to know them because of the dishes they were making or because of the items they bought. My duties were to help customers when needed, ring them up when purchasing groceries, and deliver an overall great experience.

Community Event Coordinator

Democracy First
08.2024 - 11.2024
  • Engaged community members in discussions about the election to raise awareness and encourage participation.

Education

Bachelor of Science -

Michigan State University
East Lansing
05-2027

High School Diploma -

Renaissance High School
05-2023

Skills

  • Multi-line reception
  • Phone etiquette
  • Customer service
  • Office technology use
  • Organizational
  • Time management
  • Multitasking and prioritization
  • Problem resolution
  • Team collaboration
  • Cross-functional collaboration
  • Critical thinking
  • Complex problem solving
  • Leadership skills
  • Communication skills
  • Inventory tracking

Timeline

Receptionist

Marriott Courtyard
11.2025 - Current

Cashier

Walgreens
08.2025 - 01.2026

Cashier

Meijer
04.2025 - 07.2025

Cashier

Whole Foods
01.2025 - 04.2025

Community Event Coordinator

Democracy First
08.2024 - 11.2024

Bachelor of Science -

Michigan State University

High School Diploma -

Renaissance High School
William C.H Johnson IV