Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
William Cleffi-Tristani

William Cleffi-Tristani

Senior Account Director
Rockville,Maryland

Summary

Highly driven and competent sales professional adept at navigating large organizations, building C-Suite relationships, value-selling, and running complex deal cycles. Equipped with superior storytelling, account planning & strategy, business acumen, team-selling, and communication skills. With a proven success in driving new business acquisition, account expansion, and customer satisfaction. Motivated by new challenges, adaptable, and thrive in dynamic environments.

Overview

2
2
Languages
7
7
years of post-secondary education
2027
2027
years of professional experience

Work History

Senior Account Director

Salesforce
02.2026 - Current

FY27 ☁️

Attainment -

📈ACV = 120% (3 quarters)

  • Own a mid-market commercial territory, expanding existing customers across the full Salesforce platform.
  • Lead AI-first selling motions, positioning Agentforce and Data 360, helping turn customer data into measurable business outcomes.
  • Run multi-threaded enterprise sales cycles, from outbound prospecting through discovery, business case, and negotiation, building executive sponsorship at the Director- through C-level.
  • Orchestrate cross-functional deal teams (Solution Engineering, Customer Success, Marketing, Partners, Deal Desk, Legal) to move complex deals efficiently.
  • Build and run a disciplined pipeline and forecast using MEDDPICC-based qualification and mutual action plans.
  • Use intent data, account intelligence, and multi-channel outreach to prioritize accounts and open doors with senior stakeholders

Account Director - Mid-Commercial

Salesforce
02.2025 - 02.2026

FY26 ☁️

Attainment -

📈ACV = 138%

📈Multi-Year Quota = 140%

  • Developed strategic account plans aligned with customer business goals and revenue expansion targets.
  • Managed executive relationships to strengthen growth, renewals, and long-term partnership value.
  • Orchestrated cross-functional teams across sales, solutions, and support to advance deal execution account expansion
  • Leveraged Native AI Tools to speed up execution and internal/external collaboration.

Senior Account Executive - Growth Business

Salesforce
03.2020 - 01.2025

F25 ☁️ (Salesforce Attainment)

  • ACV = 160%

FY21-F24 ☁️ (Salesforce Attainment)

  • ACV = 106%

Responsibilities

  • Served as a business consultant to drive growth in new & existing accounts. Small & Medium Size Business customers.
  • Shared Salesforce value proposition with prospective and existing customers across the full suite of products (CRM, Marketing, Mulesoft, Tableau, DataCloud, Platform, Slack, Commerce)
  • Leveraged excellent storytelling skills and value-based selling to drive key C-suite stakeholder relationships across multiple lines of business. (Sales, Service, Marketing, IT/Product, Finance, Operations)
  • Coordinated external and internal Salesforce resources to meet customer needs & outcomes.
  • Developed and drove long-term strategies for key accounts aligned to customer business objectives.
  • Leveraged Account and Mutual Plans to drive customer growth and satisfaction.

Account Manager

The Knot WorldWide
11.2019 - 02.2020

TKWW Career Attainment

  • $2.5 Million in ACV
  • 100.71% to Goal

Milestones & Accomplishment

  • Promoted 4 times throughout TheKnotWorldWide/WeddingWire Tenure
  • Launched New Market (Canada)
  • Largest Increase in 'Book of Business' for new product

Responsibilities

  • Managed and Expanded TheKnotWorldWide's Canadian strategic accounts and mid-market advertising clients
  • Lead strategy calls to ensure clients' experience and profitability are aligned with their goals

Senior Account Executive (Mid Market)

WeddingWire Inc.
01.2018 - 11.2019

Attainment (2016-2019)

  • $1.6 Million in ACV
  • 100.03%

Responsibilities

  • Selected by management to help build and promote WeddingWire Canada's new advertising model through user testing, education, and ongoing communication with current client base
  • Manage entire book of business in defined Canadian territories to increase both new business and renewal revenue
  • Secured high-value accounts through consultative selling methods, in depth needs analysis, and strategic relationship building

Account Executive (Mid-Market)

WeddingWire Inc.
1 2017 - 1 2018

Attainment (Canadian Venue Mid-Market Team)

  • $390,965 ACV
  • 114% to Goal

Milestones & Accomplishment

  • Elected to go on WeddingWire's Ambassador Trip to Barcelona Spain ('Presidents Club Equivalent' for International Markets). Only top 5% of sales reps in company can qualify

Responsibilities

  • Helped lead yearly 'in market' networking events to fortify client relationships and increase revenue. Resulting average of 6 new clients each visit in respective Canadian markets
  • Selected by management to build out WeddingWire Canada's Mid-Market Team through training and interviewing of new team members

Senior Sales Associate

WeddingWire Inc.
07.2015 - 12.2016

Attainment (Canadian Venue Mid-Market Team)

  • $297,881 ACV
  • 105% to Goal

Milestones & Accomplishment

  • 'High Performers Sales Trip' (Presidents Club Equivalent). Only top 5% of sales team can qualify
  • Part of 'founding team' that launched WeddingWire platform into the Canadian market

Responsibilities

  • Brought in the highest new business revenue on the Canadian team during its first and founding year of operation. Highest revenue out of 6 sales reps.

Sales Associate

WeddingWire Inc
8 2014 - 6 2015

Attainment

  • $408,000 ACV

Responsibilities

  • Worked with WeddingWire's greenfield markets in
    the United States to increase new business revenue
    under their small business division.

Small Market Sr. Sales Executive

Vocus
6 2013 - 7 2014

Attainment

  • 102% to yearly sales goal

Milestones & Accomplishments

  • 2013 'Quota Busters Trip' (Presidents Club equivalent)
  • Promoted to Sr. Sales Executive

Responsibilities

  • Prospecting & Cold Calling Vocus greenfield markets
  • New business acquisition
  • Shared Vocus value proposition to new customers

Education

Bachelor of Arts - Philosophy Major, Government Minor

Wesleyan University
Middletown, CT
08.2008 - 05.2012

High School Diploma -

Saint John's School
San Juan, Puerto Rico
08.2005 - 05.2008

Skills

    Consultative & Value Selling

    Key Account Management & C-Suite Relationship Building

    Story Telling & Executive Presentation Skills

    Account Planning & Mutual Plans

    Forecasting, Prospecting, Business Development

    Team Selling

    Technical Selling

Software

Salesforce CRM

Slack

Sales Automation Tools

Sales Navigator (LinkedIn)

Microsoft & Google Office Suite

Claude Cowork & ChatGPT

Timeline

Senior Account Director

Salesforce
02.2026 - Current

Account Director - Mid-Commercial

Salesforce
02.2025 - 02.2026

Senior Account Executive - Growth Business

Salesforce
03.2020 - 01.2025

Account Manager

The Knot WorldWide
11.2019 - 02.2020

Senior Account Executive (Mid Market)

WeddingWire Inc.
01.2018 - 11.2019

Senior Sales Associate

WeddingWire Inc.
07.2015 - 12.2016

Bachelor of Arts - Philosophy Major, Government Minor

Wesleyan University
08.2008 - 05.2012

High School Diploma -

Saint John's School
08.2005 - 05.2008

Account Executive (Mid-Market)

WeddingWire Inc.
1 2017 - 1 2018

Sales Associate

WeddingWire Inc
8 2014 - 6 2015

Small Market Sr. Sales Executive

Vocus
6 2013 - 7 2014
William Cleffi-TristaniSenior Account Director