William Crawford
Charlotte,NC
Summary
To secure a job that will enhance my communications, public relations, and leadership skills.
Overview
13
13
years of professional experience
Work History
Delivery/installation contractor
Lowes
03.2021 - 02.2024
- Load/ Unload 26ft box truck
- Remove used appliances from the customers home
- Lead team in delivery and installation of household appliances
- Explain and demonstrate features of installed appliance
- Provide excellent service to customers
Warehouse Manager
KGP.co
08.2017 - 10.2021
- Dispatch, and response for installation services
- Receive, and expodite incoming Materials using Sim Web Software.
- Organize and maintain entire warehouse using Forklift, and other warehouse equipment
- Organize, and lead group projects
- Ensure the delivery of various job materials to job site, and/or central offices
- Maintain vehicle, and keep a vehicle log.
- Installation of various job materials
Special Services Agent
Huseby Litigation services
05.2016 - 08.2017
- Create Video files from SPF, LEF Transcripts and Court Documents.
- Keeping and organizing Inventory, and providing knowledge as to the whereabouts of specified documents
- Creating easily accessible Video from Court Transcript, and visual.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
Telemarketing ing Sales Rep.
Universal Circulation
05.2012 - 08.2016
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product.
- Record names, addresses, purchases, and reactions of prospects contacted.
Assistant Marketer
Liberty Tax Service
01.2016 - 04.2016
- Assisted in the implementation of Guerilla Marketing techniques
- Assisted Manager with advertising, business to business and media relations
- Extensive field work
- Responsible for achieving daily marketing quotas
- Provided excellent customer service
- Organized road side party events
- Assisted Tax Preparers and Marketing employees with inquires
Canvasser
North Carolina Family First
05.2011 - 08.2011
- Established regular goals in an effort to enhance the number of customer leads.
- Combined customer service and listening skills with marketing knowledge to persuade people to support a cause and sign a petition.
- Exhibited professionalism when directly engaging with the public.
Education
Associate of Applied Science - Mass Communication
Shaw University
Raleigh, NCSkills
- Technical writing; advanced composition; public speaking; debate; video production; public relations; marketing; knowledge of word processing, desktop publishing, and Web software
Timeline
Delivery/installation contractor
Lowes
03.2021 - 02.2024
Warehouse Manager
KGP.co
08.2017 - 10.2021
Special Services Agent
Huseby Litigation services
05.2016 - 08.2017
Assistant Marketer
Liberty Tax Service
01.2016 - 04.2016
Telemarketing ing Sales Rep.
Universal Circulation
05.2012 - 08.2016
Canvasser
North Carolina Family First
05.2011 - 08.2011
Associate of Applied Science - Mass Communication
Shaw University