William Creed

• Managed day to day operations of more than 25 employees efficiently, by overseeing sales team, office staff, and all crew members in the field.
• Hiring new team members and training personal in process and procedures.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, as service manager.
• Created a positive work environment and encouraged the team to work together to accomplish our goals.
• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Wrote manuals and pamphlets to distribute to customers and team members for training and general information purposes.

• Organized racks and shelves to maintain store's visual appeal, engage customers, and stocked shelves/ rotated products to ensure freshness.

Built relationships with customers to encourage repeat business.

• Helped customers locate products and checked store system for merchandise at other sites.