William E. Darden
Washington,NC
Summary
Dynamic marine service professional with extensive experience at MJM Yachts and the Marine Services Industry, excelling in customer service and product improvement. Proven track record in system installation and training development, enhancing operational efficiency. Skilled in managing complex repairs and fostering team growth, ensuring high-quality service delivery in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Warranty Technician & Product Improvement
MJM Yachts, Seolta Holdings
Washington, NC
07.2022 - Current
- Customer Service
- System improvement in electrical, mechanical, plumbing, etc.
- In field repair and upgrades.
- Training and Development
- Dealer support.
- Quality Control.
Owner & Field Service Technician
Darden Mobile Marine Solutions
Charleston, SC
05.2019 - 07.2022
- Full Service Mobile Marine Repair
- Electrical and Mechanical System Repair.
- Operation Management
- Billing and scheduling.
- Employee Training.
Service & Yard Manager
Safe Harbor City Boatyard
Charleston, SC
05.1990 - 01.2009
- Operation Management: Full-Service Marine Yard.
- Mobile Service Management.
- Scheduling and Billing
- Technician Training.
- Employee management.
- Customer communications.
Education
Some College (No Degree) - Architectural Drafting
Caldwell Community College And Technical Institute
Hudson, NCSkills
- Customer service
- Product improvement
- System installation
- Training and development
- ABYC and OSHA 30 training
- Dale Carnegie: Skills for Success & Leadership Training for Managers
Timeline
Warranty Technician & Product Improvement
MJM Yachts, Seolta Holdings
07.2022 - Current
Owner & Field Service Technician
Darden Mobile Marine Solutions
05.2019 - 07.2022
Service & Yard Manager
Safe Harbor City Boatyard
05.1990 - 01.2009
Some College (No Degree) - Architectural Drafting
Caldwell Community College And Technical Institute
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