William David Parks
Cypress,TX
Summary
Experienced with managing mail sorting and distribution processes. Utilizes organizational skills to ensure timely and accurate handling of mail. Knowledge of inventory management and strong attention to detail contribute to efficient mailroom operations.
Overview
25
25
years of professional experience
Work History
Front End Lead
Dick's Sporting Goods
03.2018 - 09.2024
- Lead other front end employees on how to achieve sales goals
- Provide customer service and provide sales assistance to all departments
- Insure cash drawer is balanced
Sales Associate/Stringer/Bicycle Technician
Dick's Sporting Goods
03.2018 - 09.2024
- Provide customer service, sales assistance, & product advice to walk-in customers & to customers over the phone
- Responsible for unloading delivery truck & delivering product to my department
- Restock inventory on sales floor as needed
- String new & used tennis racquets
- String new & used racquetball racquets
- Checking older product for markdowns
- Putting together new bicycles & servicing them
- Fixing & servicing used bicycles
- Provide customer assistance in other departments as needed
Sales Associate/Stringer
Tennis Express
11.2016 - 06.2017
- Provide customer service, sales assistance, and product advice to walk-in customers
- String new & used tennis racquets, restock inventory and supplies in warehouse
Account Executive/Corporate Trainer
ELM Global, Inc.
04.2016 - 08.2016
- Business to business sales for Comcast Business
- Provide customer service & product advice to businesses
- Lead sales team on business trips
- Provide training to new employees on sales principals in the field & classroom
- Teach pricing & new promotions
- Breakdown each day with trainees
Sales Associate/Customer Service
Soccer Centre
01.2014 - 01.2016
- Provide customer service, sales assistance, & product advice to walk-in customers
- Open store security to begin day, arm surveillance system at close (company key holder)
- Open/Close register each day & report sales receipt totals
- Balance cash drawer at close of the day
- Process orders for local youth soccer club uniform purchases
Sales Associate/Stringer
Tennis Express
01.2012 - 01.2014
- Provide customer service, sales assistance, & product advice to walk-in customers
- String new & used tennis racquets, restock inventory and supplies in warehouse
Sales Associate
Soccer 4 All
01.2003 - 01.2012
- Voted #1 Soccer Store in the USA for 2007 and a finalist in 2008. Seven Houston area locations & from 2006-2012 was the official store of the Houston Dynamo.
- Provide customer service, sales assistance, & product advice to walk-in customers
- Open store security to begin day, arm surveillance system at close (company key holder)
- Close register each day & report sales receipt totals
- Balance cash drawer at close to receipt totals
- Process orders for local youth soccer team uniform purchases
- Answer inbound customer calls
Warehouse Manager
Warehouse Manager
01.2005 - 01.2011
- Communicate with product vendors such as Adidas, Nike, Puma, Diadora, Goal, Mueller Sports Medicine, and New Balance and coordinate shipments
- Receive shipments from UPS trucks & unload boxes in excess of 25 lbs.
- Confirm proper amount of items received and stock products into inventory
- Solve problems with vendors when shipping or billing errors occur
- Manage & maintain inventory tracking database consisting of roughly 80,000 products
- Create product & transaction codes for newly released products
- Manage inventory levels of products in stock for 8 local locations
- Provide customer service & sales floor assistance on an as needed basis
- On-call responsibility for warehouse security system if alarm is triggered after hours
Clerk
Blanchard, Walker, O'Quinn, & Roberts
01.2000 - 01.2003
- Represent firm & file court documents at Caddo Parish courthouse
- Close completed cases & enter case details in file database
- Answer inbound phone calls & deliver messages to team of attorneys
- Organize case files once closed & store in inventory for future use
- Organize mail and deliver to attorneys each day
- Law firm based in downtown Shreveport consisting of roughly 23 attorneys.
Education
General Studies Diploma - undefined
Parkway High School
Bossier City, LA01.1995
Skills
- Customer service
- Client communication
- Cash register operation
- React proficiency
- Staff supervision
Awards
All-District Varsity Men's Soccer Head Coach of the Year 1998, Louisiana State Varsity Men's Soccer Head Coach of the Year Runner-Up 1998, 1998 Louisiana Div. II Men's Soccer State Semi-Finalist
Timeline
Front End Lead
Dick's Sporting Goods
03.2018 - 09.2024
Sales Associate/Stringer/Bicycle Technician
Dick's Sporting Goods
03.2018 - 09.2024
Sales Associate/Stringer
Tennis Express
11.2016 - 06.2017
Account Executive/Corporate Trainer
ELM Global, Inc.
04.2016 - 08.2016
Sales Associate/Customer Service
Soccer Centre
01.2014 - 01.2016
Sales Associate/Stringer
Tennis Express
01.2012 - 01.2014
Warehouse Manager
Warehouse Manager
01.2005 - 01.2011
Sales Associate
Soccer 4 All
01.2003 - 01.2012
Clerk
Blanchard, Walker, O'Quinn, & Roberts
01.2000 - 01.2003
General Studies Diploma - undefined
Parkway High School