Dynamic and reliable professional with a clean driving record and extensive experience at Pretty Girl Extension LLC. Expert in coordinating efficient routes for time-sensitive deliveries while maintaining HIPAA compliance. Proven ability to build strong relationships with clients, ensuring exceptional customer service and confidentiality in all interactions.
Overview
10
10
years of professional experience
Work History
Medical Courier /Pickup and Delivery Driver
Pretty Girl Extension LLC
06.2023 - Current
Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Properly documented all specimens received.
Escalated issues to supervisor for immediate remediation.
Followed safety procedures and regulations to protect packages and vehicles.
Maximized processes by managing delivery schedules and prioritizing based on urgency.
Built professional relationships with customers and business partners to establish trust and credibility.
Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
House Manager /Direct Support Professional Caregiver
Murrells Farm and Boys Home
06.2015 - 12.2022
Assisted residents with daily hygiene and living tasks.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Managed day-to-day operation of home to comply with regulations and agency standards.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
Entrusted to handle confidential and sensitive situations in professional matter.
Provided compassionate and patient-focused care to cultivate well-being.
Driver
Uber
05.2018 - 11.2020
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient routes to avoid delays and optimize schedules.
Delivered goods and products to customer on time and in excellent condition.
Kept detailed mileage and fuel reports to track overall fuel costs.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
High School Diploma -
Castlemont High School
Oakland, CA
06-1986
Skills
Handling pharmaceutical materials
Building physician relationships
Coordinating efficient routes
Delivering time-sensitive specimens
Confidentiality
Valid Driver's license
Clean driving record
HIPAA compliance
Attention to confidentiality
Relationship building
Administrative support
Critical thinking
Customer service
Punctuality and reliability
Timeline
Medical Courier /Pickup and Delivery Driver
Pretty Girl Extension LLC
06.2023 - Current
Driver
Uber
05.2018 - 11.2020
House Manager /Direct Support Professional Caregiver
Murrells Farm and Boys Home
06.2015 - 12.2022
High School Diploma -
Castlemont High School
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