- Woodworking
- Martial Arts
- Outdoor Recreation
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- DIY and Home Improvement
- Kayaking
- Camping
- Hiking
- Road Trips
- Cooking
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
William Davis
Chelsea
Summary
Dynamic professional with a proven track record at Albireo Energy, excelling in customer relations and advanced problem-solving. Skilled in HVAC systems and technical troubleshooting, I enhanced operational efficiency and improved customer satisfaction through effective project management and collaboration. Committed to continuous improvement and mentoring,
Skilled specialist with proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in HVAC controls programming, consistently driving successful outcomes. Known for reliability and strong focus on achieving objectives.
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Seevice Specialist II
Albireo Energy
01.2025 - Current
- Assisted in analyzing data to support project recommendations and decision-making processes.
- Collaborated with team members to streamline operational workflows and improve efficiency.
- Conducted research on industry trends to inform strategic planning initiatives.1
- Followed all company policies and procedures to deliver quality work.
- Maintained up-to-date documentation on project progress and outcomes for team reference.VI1
- Maintained up-to-date documentation on project progress and outcomes for team reference.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
Controls Technician
Alabama Controls/ Albireo Energy
08.2001 - 01.2024
- 1Diagnosed and repaired control systems for HVAC and building automation.
- Conducted preventative maintenance on complex control equipment to ensure optimal performance.
- Implemented troubleshooting procedures for electronic and electrical components, enhancing system reliability.
- Mentored junior technicians on best practices for system installation and maintenance.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Demonstrated commitment to safety by adhering to all company policies and industry regulations while performing tasks on-site or remotely.
- Collaborated with engineers to develop, install, and troubleshoot custom control systems for specific applications.
- Assisted in new equipment commissioning by ensuring seamless integration with existing control infrastructure.
- Reduced downtime by performing routine maintenance on instrumentation and controls equipment.
- Optimized equipment performance through the calibration and tuning of advanced control loops.
- Contributed to cost-saving initiatives by identifying opportunities for energy conservation within control systems operations.
- Established and maintained effective communication with clients and contractors.
- Supported smooth operations by providing timely technical assistance to production teams during process upsets or emergencies.
- Participated in ongoing training sessions to stay current with industry trends and advancements.
- Tested and calibrated thermostas, control sensors, electric meters devices following use of diagnostic tools.
Education
High School Diploma -
Calera Christian School
Calera, ALAssociate of Science - CAD
Virginia College
Birmingham, ALSkills
- Customer relations
- Advanced problem-solving skills
- Analytical thinking
- Documentation management
- Management collaboration
- Experienced with Niagara (R2, AX,N4), Distech, Workplace Tech, Workplace Pro, Legacy ASD systems, LON, ModBus, Bacnet devices, Schneider Electric meters, and Onicon Flow Meters
- System installations
- HVAC systems
- Coaching and mentoring
- Technical troubleshooting
- Maintenance and repair
- Self motivation
- Time management
- Problem-solving
- Multitasking
- Attention to detail
- Relationship building
- Project planning
- Team building
- Active listening
- Reliability
- Idea development and brainstorming
- Program evaluation
- Teamwork
- Adaptability and flexibility
- Project management
Certification
- Niagara R2, Ax, N4 and Distech, OSHA 10 Training
Interests
Timeline
Seevice Specialist II
Albireo Energy
01.2025 - Current
Controls Technician
Alabama Controls/ Albireo Energy
08.2001 - 01.2024
High School Diploma -
Calera Christian School
Associate of Science - CAD
Virginia College
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