William DeLuca
Raynham,MA
Summary
Motivated worker with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Passionate about promoting lasting customer satisfaction by delivering quality service and support.
Overview
3
3
years of professional experience
Work History
Server
Wasabi Japanese Steakhouse & Sushi Bar
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Installation and Service Technician
Pool N Play
05.2022 - 08.2023
- Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
- Minimized return visits by performing thorough quality checks after completing each installation or repair job.
- Streamlined service processes by maintaining accurate documentation of work orders, service records, and inventory levels.
Customer Service Representative
Shaw's Supermarket
02.2021 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor of Science - Law And Policy
Liberty University
Lynchburg, VA05.2027
High School Diploma -
West Bridgewater Junior/Senior
West Bridgewater, MA05.2023
Skills
- Guest Engagement
- Strong Work Ethic
- Team Player
- Adaptable and Flexible
- Quick Learner
Timeline
Server
Wasabi Japanese Steakhouse & Sushi Bar
01.2024 - Current
Installation and Service Technician
Pool N Play
05.2022 - 08.2023
Customer Service Representative
Shaw's Supermarket
02.2021 - 08.2023
Bachelor of Science - Law And Policy
Liberty University
High School Diploma -
West Bridgewater Junior/Senior
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