William Dickey
Raymond,WA
Summary
Accomplished General Manager experienced in driving operational efficiency and continuous improvement. Known for strong strategic planning and financial oversight, delivering measurable results in cost control and team engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Custom Seafood Services Inc
Tokeland, WA
11.2020 - 03.2026
- Management
- Accounts Payable
- Accounts Receivable
- HR for 50 employees
- Responsible for Dept of Ecology discharge reports
- Managed maintenance of equipment
- Developed and maintained budgets for maintenance of equipment and prioritized maintenance needs.
- Production Planning
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and established hourly pay rate for production.
- Improved operational efficiency by streamlining workflow processes to increase productivity.
- Scheduled employees for shifts, taking into account employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Developed and executed comprehensive employee training
- Managed incoming and outgoing product to coincide with productions schedules.
- Operational Efficiency
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Monitored efficiency on the production floor and created plans to improve plant operations.
- Identified and resolved all aspects of process challenges on the floor.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Quality Assurance and Safety
- Ensured production reporting was accurate and timely, including weights and lot tracing information.
- Directed compliance initiatives, ensuring adherence to industry regulations and safety standards.
- Maintaining strict food and safety standards
- Ensured HCCAP compliance, and SOPS are met.
- Managed third party audits (NSF Buyers Assurance, Costco)
Fleet Manager
JP Fishing LLC
Seattle, WA
05.2017 - 11.2020
- Oversaw fleet maintenance schedules, ensuring timely repairs and reduced downtime.
- Oversaw the recruitment of skippers.
- Managed payables and receivables.
Education
Associate of Applied Science - Accounting
Del Mar College
Corpus Christi, TX06.1989
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Computer Literacy (Excel, Word, Quickbooks)
- Deadline oriented
- Strategic planning
- Project management
- Relationship building
- Employee scheduling
- Administrative skills
- Verbal and written communication
- Facility management
Accomplishments
- Revived a fifty year old seafood plant to meet the standards to pass third party audits with minimal correction actions in the last four consecutive years.
- Assisted with research and development to create new seafood product. Involved in all aspects of development from package design to manufacturing.
- Self taught in all aspects of plant maintenance and manufacturing.
- Passing all Washington Department of Agricultural Inspections and FDA Inspections with 100%.
Certification
HCCAP Certified
Food Safety Certified
First Aid
Forklift Certified
Timeline
General Manager
Custom Seafood Services Inc
11.2020 - 03.2026
Fleet Manager
JP Fishing LLC
05.2017 - 11.2020
Associate of Applied Science - Accounting
Del Mar College