William Dines

DFA Oak Farms

09.2000 - Current

Supervised daily route operations, ensuring timely deliveries and service excellence.
Trained and mentored drivers on safe driving practices and efficient route management.
Implemented process improvements to optimize delivery schedules and reduce operational delays.
Coordinated with cross-functional teams to resolve customer issues and enhance service quality.
Managed inventory levels, ensuring product availability while minimizing waste and losses.
Conducted performance evaluations for team members, fostering professional development and accountability.
Ensured compliance with safety regulations and company policies across all operations.
Collaborated with sales representatives to ensure accurate forecasting of customer needs and delivery requirements.
Maintained detailed records of routes, mileage logs, fuel consumption data, customer service issues, and other relevant information for analysis purposes.
Implemented safety protocols for drivers, resulting in a decrease in accidents and injuries on the job.
Developed strong relationships with clients, leading to increased business opportunities and referrals.

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