William Dingus
El Paso,TX
Summary
IT Specialist with 4 years of experience in network configuration and security, adept at optimizing communication efficiency through VoIP systems and precise workstation maintenance. Demonstrates strong problem-solving abilities and meticulous attention to detail, ensuring hardware and software integrity across diverse operational settings. Committed to leveraging technical expertise to enhance system performance and support strategic organizational goals. I am also a productive data entry operator skilled in ensuring meticulous accuracy and efficiency when entering data from many different secret clearance systems.
Overview
5
5
years of professional experience
Work History
Computer Operator
Keybridge Technologies
Fort Bliss, TX
10.2024 - Current
- Create detailed reports on system usage, performance metrics and other related data points.
- Implemented security measures to protect data from unauthorized access or modification.
- Verified accuracy and sorted information to prepare source data for computer entry.
- Documented collected data accurately and thoroughly.
- Kept data secure and followed proper procedures for uploading and transmitting information.
Information Technology Specialist
US Army
Fort Bliss, TX
03.2020 - 05.2024
- Monitored and troubleshot Cisco systems, ensuring hardware and software integrity.
- Configured and maintained VOIP systems, enhancing communication efficiency.
- Conducted regular maintenance checks on computers, servers, routers and switches on Cisco workstations.
- Provided direct network access for users within a Battalion element. I also deployed CPN stacks during field missions, providing critical direct network access to users in diverse operational environments.
- Created and maintained user accounts for new incoming soldiers and users.
- Implemented network security measures such as firewalls and encryption protocols.
Education
Bachelor of Science - Information Technology
University of Phoenix
Phoenix, AZSkills
- Technical Troubleshooting
- Hardware and software installation
- Security Updates
- System Configuration
- Incident Logs
- Technical Support
- Security Monitoring
- Data Entry
Timeline
Computer Operator
Keybridge Technologies
10.2024 - Current
Information Technology Specialist
US Army
03.2020 - 05.2024
Bachelor of Science - Information Technology
University of Phoenix