Summary
Overview
Work History
Education
Skills
Timeline
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William Durham

Cincinnati,OH

Summary

Dynamic Lead Sales Associate with a proven track record at Spectrum, excelling in customer satisfaction and inventory management. Skilled in POS system operations and adept at mentoring teams to exceed sales targets. Achieved significant improvements in store ambiance and efficiency through innovative merchandising and rigorous stock control. Demonstrates exceptional leadership and conflict resolution abilities.

Overview

29
29
years of professional experience

Work History

Lead Sales Associate

Spectrum
08.1989 - 03.2018
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

High School Diploma -

Oak Hills High School/Diamond Oaks CDC
Cincinnati
06-1976

Skills

  • Merchandise displays
  • Mentoring and training
  • Efficient sales transactions
  • POS system expertise
  • Customer care
  • Sales closing
  • Floor operations
  • Sales supervision
  • Team Leadership
  • Multitasking Abilities
  • Stock management
  • Processing payments
  • Customer Satisfaction
  • Conflict Resolution
  • Inventory Management

Timeline

Lead Sales Associate

Spectrum
08.1989 - 03.2018

High School Diploma -

Oak Hills High School/Diamond Oaks CDC

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William Durham