William Edwards
Roanoke,Virginia
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
13
13
years of professional experience
Work History
Automotive Sales Consultant (Master Certified)
Haley Toyota Of Roanoke
07.2017 - Current
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Enhanced dealership visibility by participating in community events and networking opportunities.
Edwards Cable
Self Employed
02.2014 - 07.2017
- Enhanced network reliability by skillfully installing and maintaining cable infrastructure.
- Reduced downtime for clients through efficient troubleshooting and repair of cable issues.
- Optimized system performance by conducting thorough routine maintenance on cabling systems.
- Collaborated with team members to complete large-scale cabling projects within tight deadlines.
- Ensured adherence to industry standards and safety protocols while performing all cabling tasks.
Customer Service Representative
Dish Network
03.2011 - 01.2014
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Bus Admin- Dealership Automotive Management
Liberty University
Lynchburg, VA05.2024
Skills
- Product knowledge expertise (Master Certified Toyota)
- Sales process optimization
- Sales pipeline management
- Social media proficiency
- Time management
- Closing techniques mastery
Timeline
Automotive Sales Consultant (Master Certified)
Haley Toyota Of Roanoke
07.2017 - Current
Edwards Cable
Self Employed
02.2014 - 07.2017
Customer Service Representative
Dish Network
03.2011 - 01.2014
Bachelor of Science - Bus Admin- Dealership Automotive Management
Liberty University
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