William Eisenhauer
Leesburg,VA
Summary
Highly motivated, hardworking ,and passionate job seeker with a willingness to learn unlike anyone else. A strong leader and problem-solver dedicated to having to budget properly, organize a team and, to ensure that everyone is working well together . Uses independent decision-making skills and sound judgment to positively impact business
Overview
4
4
years of professional experience
Work History
Small Business Owner
William Eisenhauer
02.2022 - Current
- Cultivated strong customer, vendor and staff relationships by promptly resolving key issues
- Identified operational issues and introduced solutions to maximize efficiency
- Met with clients to understand their needs, interests and motivations
- Promoted company through social media, live events, and other publicity media to increase brand awareness
- Maintained high customer satisfaction ratings with well-trained, empowered team taught to go above-and-beyond with service
- Adapted pricing structures based on market conditions or competitor actions
- Hired trained, and supervised employees for various roles within company
- Monitored cash flow closely to manage expenses effectively while maintaining sufficient reserves
- Resolved customer complaints or issues in timely manner to maintain high levels of satisfaction.
Server Assistant
Bob McDonald
05.2021 - 04.2022
- Satisfied guests by backing up servers with timely food deliveries and consistent support for individual table needs
- Helped keep dining area customer-ready with expert table bussing and resetting
- Maintained cleanliness in all areas, including counters, stations, and storeroom
- Kept professional standards throughout each visit, including greetings, table service, and departures
- Assisted servers in taking food and drink orders from customers
- Participated in pre-shift meetings to discuss menu items, specials, and customer feedback
- Ensured clean and organized table settings for incoming diners
- Assisted with bussing tables during busy shifts or high-volume periods
- Delivered top-notch support by staying current on menu and off-menu foods and beverages
- Initiated interactions with new guests by greeting groups, presenting menus and offering bread service
- Minimized service delays by keeping beverage and supply stations well-stocked
- Performed side duties such as folding napkins or polishing silverware during downtime
- Communicated effectively with both front-of-house and back-of-house team members
- Cleared plates, silverware, and glassware from tables following meal completion
- Maintained cleanliness of server stations, including stocking necessary supplies.
Soccer Referee
Grassroots Soccer
01.2021 - 06.2021
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Managed conflict resolutions to encourage professional and positive relationships.
Education
Some College (No Degree) - Business With A Concentration in Finance
George Mason University
Fairfax, VAHigh School Diploma -
Tuscarora High School
Leesburg, VA06.2023
Skills
- Small business operations
- Planning and execution
- Customer Service
- Decision-Making
- Teamwork and Collaboration
- Customer Relations
- Relationship Building
- Team Leadership
- Inventory Tracking and Management
- Staff Management
Accomplishments
1st Degree Black Belt in Taekwondo
2nd Degree Black Belt in Taekwondo
3rd Degree Black Belt in Taekwondo
Student of the Year in Taekwondo Dojo
National Deadlift Record Holder
State Deadlift Record Holder
A/B Honor Roll all of High School
Deans list after first year of college
Awards
- National Record in Deadlifting
- State Record in Deadlifting
- Student of the year in TKD dojo
- Dean list for my first semester of college
- A/B Honor Roll all years of High School
- 3.67 GPA after first semester of college
Languages
Spanish
Limited Working
Timeline
Small Business Owner
William Eisenhauer
02.2022 - Current
Server Assistant
Bob McDonald
05.2021 - 04.2022
Soccer Referee
Grassroots Soccer
01.2021 - 06.2021
Some College (No Degree) - Business With A Concentration in Finance
George Mason University
High School Diploma -
Tuscarora High School
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