Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sloane Brown

Leesburg,VA

Summary

Dynamic support professional with a strong work ethic and exceptional customer service skills, honed at Stone Tower Winery. Proven ability to manage high-volume inquiries and foster team collaboration, ensuring seamless operations. Recognized for attention to detail and effective problem-solving, contributing to a welcoming environment and positive guest experiences.

Overview

2
2
years of professional experience

Work History

Support Staff Member

Stone Tower Winery
06.2023 - Current
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Front Desk Receptionist

ION International Training Center
01.2023 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

High School Diploma -

Flint Hill School
Oakton, VA
06-2025

Skills

  • Telephone assistance
  • Attention to detail
  • Listening skills
  • Exceptional customer service
  • Support services
  • Office equipment maintenance
  • Strong work ethic
  • Time management

Timeline

Support Staff Member

Stone Tower Winery
06.2023 - Current

Front Desk Receptionist

ION International Training Center
01.2023 - 06.2023

High School Diploma -

Flint Hill School

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