Lily Marine
Milford,CT
Summary
Highly organized Support Staff Member well versed in providing administrative and clerical support. Considered a valuable team player and hardworking professional.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Staff Member
Turnbridge Addiction Treatment Center
10.2022 - Current
- Attended training sessions to stay updated on procedures and services.
- Communicated with clients on behalf of staff to relay messages and information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Scheduled and accompanied clients to medical appointments.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted residents with basic activities of daily living.
- Reported changes in resident condition and health to resident care manager.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Bachelors of Psychology - Mental Health Concentration
Southern Connecticut State University
New Haven, CT05.2024
Associate of Arts - Psychology
Colorado Mountain College
Leadville, CO12.2021
Skills
- Business Operations Procedures
- Paperwork Assistance
- Client Transportation
- Check-Ins
- Support Services
- Telephone Assistance
- Writing Reports
- Data Entry
- Office Administration
- Word Processing
- Multitasking and Time Management
- Scheduling and Calendar Management
Certification
- PMT Training - Turnbridge 2023
- Eating Disorder Training- Turnbridge 2023
- De-escalation training- Turnbridge 2023
- Mental Health Messaging Training- Turnbridge 2022
Timeline
Support Staff Member
Turnbridge Addiction Treatment Center
10.2022 - Current
Bachelors of Psychology - Mental Health Concentration
Southern Connecticut State University
Associate of Arts - Psychology
Colorado Mountain College
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