Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

William Elliott

Manchester,NH

Summary

Goal-driven sales professional focused on increasing revenue by cultivating loyal, engaged customers. Energetic, skilled team player offering several years' experience in the field and the desire to exceed expectations across the board.

Overview

8
8
years of professional experience

Work History

Digital Chat Sales Advisor

Comcast, Xfinity
Manchester, NH
09.2019 - 09.2024
  • Provided customers with information on products and services available.
  • Demonstrated product features and benefits to potential customers.
  • Gathered customer feedback to improve sales strategies.
  • Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
  • Identified customer needs and tailored solutions accordingly.
  • Utilized CRM software to track progress of sales initiatives.
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Participated in team brainstorming sessions to develop new ideas for promotions.
  • Identified customer needs by asking questions and advising on best solutions.
  • Trained new hires to optimize profitability.

Inbound Sales Executive

Comcast, Xfinity
Hudson, NH
01.2017 - 09.2019
  • Qualified potential customers, identified needs and troubleshot and solved customer issues to foster best customer service experience.
  • Received inbound calls and managed pipeline in CRM to meet and exceed contact attempts and new lead quotas.
  • Researched accounts, established relationships with potential customers and generated interest to stimulate additional opportunities and close deals.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Achieved established sales targets by generating new customer accounts.
  • Networked to build client base and promote products to new and existing clients.
  • Documented sales call data in company software.

Education

Some College (No Degree) -

North Garland Math, Science, And Technology
Garland, TX

Skills

  • Sales experience
  • Closing deals
  • Promotional understanding
  • Upselling strategies
  • Product Demonstrations
  • Coaching and Mentoring
  • Building rapport
  • Brand Awareness
  • Sales demonstration
  • Territory Management
  • Performance Tracking
  • CRM proficiency
  • Objection handling
  • Persuasion techniques
  • Customer service experience
  • Sales background
  • Pipeline Management
  • Promotional expertise

Accomplishments

  • 2018 "The Elite" Award Winner Top 3% Sales Excellence
  • 2019 "The Elite" Half Way Winner Top 10% Overall
  • 2020 -2024 Top 10 Chat Sales & Customer Satisfaction
  • Multiple Leading The Way Monthly Sales Awards

Affiliations

  • ANA active member in the study of Numismatics
  • EBW Promotions Registered Coin, Currency, and Collectables Dealer
  • Advanced Open Water Scuba Diver "PADI"

Timeline

Digital Chat Sales Advisor

Comcast, Xfinity
09.2019 - 09.2024

Inbound Sales Executive

Comcast, Xfinity
01.2017 - 09.2019

Some College (No Degree) -

North Garland Math, Science, And Technology

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William Elliott