William Eppert
Lincoln,NE
Summary
Dynamic asset protection leader with extensive experience at Walmart Inc., driving safety compliance and operational excellence. Proven track record in project management and team leadership, resulting in a sustained decrease in incidents. Skilled in training and development, fostering a culture of performance improvement and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asset Protection Operations Coach
Walmart Inc.
Lincoln, NE
08.2025 - Current
- Led asset protection strategies and daily loss-prevention operations across facility; supervised and mentored AP and frontline staff to enhance operational effectiveness.
- Managed a 6-week, storewide hardware implementation project: directed installation, trained all staff, and drove adoption-resulting in improved daily operations and a sustained decrease in customer and associate accidents over the following 6 months.
- Supervised 80+ direct associates and coordinated 120+ personnel to ensure safe, efficient facility operations and successful project execution.
- Coordinated onboarding, training, and development programs to advance associates into leadership positions, fostering talent growth.
- Maintained safety and compliance programs; implemented corrective actions and monitored metrics to achieve a reduction in incidents.
Food & Consumables Coach
Walmart, Inc.
Lincoln, NE
02.2025 - 08.2025
- Directed food & consumables operations, enhancing product availability, merchandising standards, and safety compliance.
- Trained and coached associates on operational standards and customer service, fostering a culture of high performance.
Frontend Coach
Walmart
Lincoln, NE
04.2024 - 02.2025
- Oversaw 80 associates in daily operations, coordinated onboarding and training to enhance team readiness, and ensured adherence to financial compliance.
- Managed scheduling and workflow to optimize customer throughput and satisfaction.
- Supervised checkout and customer service operations, coaching associates on POS procedures and implementing service recovery strategies.
Hardlines Team Lead
Walmart
Lincoln, NE
04.2023 - 04.2024
- Led hardlines merchandising and inventory control; coached associates on planogram compliance to enhance customer support and maintain safety practices.
Homelines Team Lead
Walmart
Lincoln, NE
12.2022 - 04.2023
- Managed homelines floor operations and merchandising, fostering associate development and enhancing customer assistance.
Hardlines Team Associate
Walmart
Lincoln, NE
05.2022 - 12.2022
- Executed merchandising and replenishment tasks to optimize inventory levels while ensuring store safety standards.
Online Grocery Associate
Walmart
Alexandria, MN
01.2022 - 05.2022
- Picked and prepared online grocery orders accurately and on schedule, ensuring timely fulfillment for customer satisfaction and maintaining organized inventory and store presentation.
Sales Associate
Ace Hardware
04.2021 - 09.2021
- Assisted customers with product inquiries and purchases, operated POS for transactions, supported merchandising and maintained safety protocols.
Conference Service Aid
Arbor Day Lodge
04.2017 - 08.2020
- Coordinated event logistics and facility setup, ensuring compliance with safety and operational procedures.
Education
High School Diploma -
Lourdes Central Catholic
Nebraska City, NE08-2020
2 years of college -
Grand Canyon University
Phoenix, AZSkills
- Team leadership
- Staff training
- Safety compliance
- Operations supervision
- Customer service
- Team coordination
- Project management
- Performance coaching
- Problem solving
- Leadership development
- Business process improvement
- Time management
- Human resources
- Video conferencing
- Asset protection
- Safety and compliance
- Training and onboarding
- Project implementation
- Process improvement
- Loss prevention
- Inventory management
- scheduling
- Microsoft Office
Certification
- CPR Certified
- PLE Certified (Forklift, Scissor Lift, Electric Pallet Jack, Sky-Jack)
Accomplishments
- Led cross-functional hardware implementation project that improved operations and decreased accident rates over 6 months.
- Supervised 80+ direct associates and coordinated 120+ personnel for daily operations and major projects.
- Successfully onboarded and developed multiple associates into leadership roles.
Availability
Flexible retail schedule; immediate start for leadership roles.
Timeline
Asset Protection Operations Coach
Walmart Inc.
08.2025 - Current
Food & Consumables Coach
Walmart, Inc.
02.2025 - 08.2025
Frontend Coach
Walmart
04.2024 - 02.2025
Hardlines Team Lead
Walmart
04.2023 - 04.2024
Homelines Team Lead
Walmart
12.2022 - 04.2023
Hardlines Team Associate
Walmart
05.2022 - 12.2022
Online Grocery Associate
Walmart
01.2022 - 05.2022
Sales Associate
Ace Hardware
04.2021 - 09.2021
Conference Service Aid
Arbor Day Lodge
04.2017 - 08.2020
High School Diploma -
Lourdes Central Catholic
2 years of college -
Grand Canyon University