William Erickson
Springfield,MO
Summary
Seasoned in the auto industry, notably with Premier Auto, I excel in title processing and strategic operational leadership. Demonstrated expertise in enhancing operational efficiency and customer loyalty, coupled with a knack for negotiating and renewals management. Achieved significant business growth through focused team mentoring and innovative problem-solving.
Overview
24
24
years of professional experience
Work History
Title Clerk
Auto Titles Now
04.2024 - Current
- Contacted Arkansas Motor Vehicle Department to determine status of pending titles.
- Calculated and remitted state sales tax, service, and other charges.
- Communicated with customers to resolve common title issues.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Pre-owned Auto Dealership General Manager
Premier Auto
09.2017 - 01.2019
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
Fleet Manager
Cavenaugh Auto Group
01.2001 - 08.2017
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Proactively identified and solved complex problems that impacted management and business direction.
Education
No Degree - Business Management
Western Governors University
Salt Lake City, UTSkills
- Document retrieval surveys
- Title processing
- Local filing requirements knowledge
- Renewals management
Timeline
Title Clerk
Auto Titles Now
04.2024 - Current
Pre-owned Auto Dealership General Manager
Premier Auto
09.2017 - 01.2019
Fleet Manager
Cavenaugh Auto Group
01.2001 - 08.2017
No Degree - Business Management
Western Governors University
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