William Faith
Fisherville,KY
Summary
I am a dedicated employee that gives my best in all aspects of my employment. I have a strong work history and I am versed in residential and commerical HVAC systems. Quickly being able to identify problems and solutions is where I thrive. I am known for my meticulous workmanship with the ability to troubleshoot even the most complex challenges.
Overview
12
12
years of professional experience
Work History
HVAC Technician
HMC
6909 Enterprise Drive, Louisville, Kentucky 40214
05.2019 - Current
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
Service Technician/Project Manager
Chapman Engineering
1209 Truman Park Drive, Louisville, Kentucky 40245
08.2011 - 05.2019
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Education
Associate of Science -
IVY Tech Community College of Indiana
Indiana05.2021
Associate of Arts - History
Jefferson Community And Technical College
Louisville, KY08.2017
High School Diploma -
Muhlenberg County High School
Greenville, KY05.2003
Skills
- Troubleshooting Expertise
- Building Automation
- Chillers
- Boiler Operations
- Equipment Configuration
- Installation and Trouble Shooting for Residential and Commercial Units
- Variable Refrigerant Frequency (VRF)
- Problem Solving and Critical Thinking
- Reading Blueprints
- Time Management
- Attention to Detail
- Team Player
Timeline
HVAC Technician
HMC
05.2019 - Current
Service Technician/Project Manager
Chapman Engineering
08.2011 - 05.2019
Associate of Science -
IVY Tech Community College of Indiana
Associate of Arts - History
Jefferson Community And Technical College
High School Diploma -
Muhlenberg County High School