Customer service professional with strong problem-solving, time management, and attention to detail, delivering respectful, helpful support in fast-paced environments.
Work History
CSS1
4 Years 11 Months
Fidelity Investments | 2021.12 - Current
Provided assistance to team members and customers in a supportive manner.
Identified issues, analyzed information, and provided solutions to problems.
Provided professional services and support in a dynamic work environment.
Education
Master of Arts - Religion With Pastoral Counseling
Liberty Theological Seminary | Lynchburg | 2005-06
Master of Arts - Master Religious Education
Liberty Theological Seminary | Lynchburg, VA | 2005-06
Skills
Customer service
Problem-solving
Active listening
Time management
Attention to detail
Relationship building
Certification
Licensed FINRA Series 7 - March 2022
Licensed FINRA Series 63 - March 2022
Timeline
CSS1
Fidelity Investments
2021.12 - CurrentRead More
Liberty Theological Seminary
Master of Arts from Religion With Pastoral Counseling