William Fenton
Phoenix
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Adept at evaluating performance, identifying areas for improvement, and providing solutions meeting requirements.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
KidSpace Instructional Assistant
Washington Elementary School District
Phoenix, AZ
04.2025 - Current
- Managed the safety and wellbeing of 25-30 students to ensure a secure and supportive environment.
- Assisted in classroom management, promoting a positive learning environment for diverse student populations.
- Supported instructional activities using educational technology, crafts, and toys to enhance student engagement.
- Provided academic support and guidance to facilitate homework completion for each student.
- Provided one-on-one support to students when needed, including such circumstances as curbing behavioral issues, assisting students manage and conquer string emotions such as anger or sadness, and giving general life advice,
- Maintained safety and security by overseeing students in recess environments.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
Private Math Tutor
My Math Experts
Phoenix, AZ
12.2021 - 05.2024
- Remotely work with students to provide assistance with anything from homework help to test preparation
- Assess each students' learning style and potential gaps in knowledge to more effectively help with understanding of current and foundational concepts
- Provided one-on-one support in algebra, geometry, and calculus concepts.
IT Support/Web Design/SEO
Atlas Capital LLC
Paradise Valley, USA
09.2014 - 11.2023
- IT Support tasks include remotely and physically helping employees with an assortment of technologies including, laptops, servers, IP cameras, and printers, and organization and management of our Office 365 account (setting up employee email, troubleshooting issues with Outlook, merging/sharing accounts)
- On-site installation of various retail technologies including printers, cash registers, desktops, laptops, various networking components, and video cameras while instructing employees on the usage and maintenance of said components
- Repairing, restoring, and repurposing laptops and desktops for both customers and employees to include hardware and software troubleshooting, complete reformat and installation of Windows and appropriate work software, and correct installation of hardware components
- Web design tasks include managing 15+ websites for content, structure, integrity, and overall aesthetics
Remote Service Technician
Support.com
Phoenix, USA
05.2014 - 09.2014
- Provide technical support over the phone for various internet-related problems
- Including but not limited to: troubleshooting connectivity issues for devices over Wi-Fi, asking probing questions to determine causes of problems and intelligently enacting solutions to fix said problems
Senior Math Tutor
Mathnasium Learning Center
Phoenix, AZ
11.2011 - 02.2014
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
AIMS Math Tutor
IMS Achievement Learning
Phoenix, AZ
08.2013 - 12.2013
- Worked with high school students to prepare them to take and pass the AIMS standardized math test.
- Developed customized lesson plans to address individual student needs and learning styles.
- Facilitated engaging tutoring sessions, enhancing student understanding of mathematical concepts.
- Assessed student progress through regular quizzes and feedback, adjusting strategies as needed.
- Conducted group tutoring sessions, promoting teamwork and collaborative problem-solving among peers.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
Workhand
Glenn's Handy Service
Phoenix, AZ
- Practical knowledge of various contractor services such as roofing, plumbing, landscaping, electrical, and painting.
- Used variety of hand and power tools to complete tasks.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Installed drywall, siding and other structural components.
Education
Endorsement Diploma -
Cortez High School
Phoenix, AZSkills
- IT Support
- Web Design
- WordPress
- Search Engine Optimization (SEO)
- Computer hardware and software
- Computer networking
- Operating systems
- Expert problem solving
- Troubleshooting and diagnosis
- Task prioritization
- Critical thinking
- Customer support
Certification
Driver's License
Timeline
KidSpace Instructional Assistant
Washington Elementary School District
04.2025 - Current
Private Math Tutor
My Math Experts
12.2021 - 05.2024
IT Support/Web Design/SEO
Atlas Capital LLC
09.2014 - 11.2023
Remote Service Technician
Support.com
05.2014 - 09.2014
AIMS Math Tutor
IMS Achievement Learning
08.2013 - 12.2013
Senior Math Tutor
Mathnasium Learning Center
11.2011 - 02.2014
Workhand
Glenn's Handy Service
Endorsement Diploma -
Cortez High School